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Reviews, get directions and contact details for Williams-Sonoma

Williams-Sonoma

Story

Inspiring cooks everywhere! http://www.williams-sonoma.com/

Address: 3333 Bear St #155, Costa Mesa, CA 92626, USA
Phone: (714) 540-1397
State: California
City: Costa Mesa
Zip Code: 92626


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 10:00 AM – 6:30 PM

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Reviews
If I could give 0 stars, I would!!! I've called numerous times over the past week regarding an order. First off, they cant cancel an order!! It's not an option on our end or their end. Second, they can't give you a receipt for the order you had placed! My order was canceled, but it was delivered anyway, so we decided on keeping the item. I called (about 6 times) to try to pay for this item! I paid with 2 gift cards, and the rest on my credit card, and when I called for a receipt showing these payments, they said they can't give me a payment receipt, only a confirmation! Ok, so will the confirmation email show that I had paid with 2 gift cards and credit card? Their reply? "I can't see and don't know what your confirmation email will have on it." I have no words, I'm so frustrated and appalled by these actions from such a "great" company. I'll leave with this, hope you like being hung up on!! Almost every other time I call, I am hung up on - after waiting 15 - 20 minutes to speak with someone, I get hung up on. And then I have to call back and wait another 15 minutes and pray they don't hang up on me! I get better customer treatment from Target.
8 years ago (19-12-2017)
I went in to buy a knife and I was helped by Megan, who was very knowledgeable and really helped me find what I wanted and needed .
7 years ago (22-03-2018)
With all the outstanding return policies of retailer, Williams sadly disappointing. Wanted store credit for gift without gift receipt told not possible.
8 years ago (16-11-2017)
This is a beautiful store selling very attractive culinary pieces in an upper scale atmosphere (the Crystal Court section of South Coast Plaza). As with any Williams and Sonoma, this is a place to shop for those beautiful, standout pieces for the kitchen or dining room that you and your guests will be commenting on for years to come. Now, you'll likely be paying a hefty price, but if you're shopping at this store, you likely don't care. A very helpful and friendly staff can be found at this location, and don't forget to check out their sale/clearance section at the back.
9 years ago (29-08-2016)
Rude staff. No greeting. No offering help. Staff congregated together talking about what they did for Memorial Day.
8 years ago (30-05-2017)
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