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Z Gallerie

  1. Florida
  2. Boca Del Mar Furniture Store

Reviews, get directions and contact details for Z Gallerie

Address: 309 Plaza Real, Boca Raton, FL 33432, USA
Phone: (561) 347-5966
State: Florida
Zip Code: 33432


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Reviews
I LOVE this shop! Everything you want for your home decor from big (sofas) to small (pens). Glasses, plates, napkin holders, frames....everything and there is not one piece you wouldn't want! Everything is well chosen and beautiful, it's Paradise for entertaining! For what goes on the plates if you're american you order it, if you're Italian you cook it! Also great for gifts, I love their choice of books. If you are less intellectual you go for the skull shaped glasses and carafes! Believe me, you won't leave with empty hands. On top of all they always have promotions going on. You'll love this shop, it's beyond adorable!
7 years ago (28-12-2017)
You folks out there that gave 5 stars you simply got lucky. A company that has just as many good reviews as there are bad ones shouldn't deserve your "5" stars just because "you" happen to get good service on that day. I know you are pleased and want to express your happiness to the world, I'm the same way, but if we ignore the bad reviews today you could be giving them a "1" star tomorrow, in your next purchase. A company this popular shouldn't allow all these bad complaints to exist. There will always be people out there that are never happy no matter what you do for them, but there are just too many bad reviews, and you know that's not good. My point is, I shouldn't have a good experience only because I got lucky, good customer service is way too important for a company this big to be lacking. My clients did not hesitate to purchase anything and no question on how much it would cost etc. they were just so happy to be there imagining how great it was going to be. Long story short (if that's possible) One of many items we purchased, a huge round 54" mirror - the glass came in totally shattered. It's been now more than a month and seems still Z Gallerie operations have no control of what's happening with the new delivery or when my client can expect the replacement to arrive. Terrible logistics. What makes this more sad is the low enthusiasm and professionalism of customer service (over the phone) to at least try to be a little more understanding and gracious and concerned, considering how patient my clients (Z Gallerie's Customers) have been all along. Stuff happens? Of course it does, but you guys have to do a better job than that if you want to stay in business. smh.
7 years ago (28-11-2017)
I really use to love shopping in this store but their customer service towards customers is declining by the day. They really need a new management.
7 years ago (14-12-2017)
You get what you pay for =quality and contemporary.
7 years ago (12-01-2018)
Nice selection of items. Always finding canldes here.
7 years ago (28-09-2017)
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