AC Motors of Eden Prairie

Reviews, get directions and contact details for AC Motors of Eden Prairie

Address: 7206 Washington Ave S, Eden Prairie, MN 55344, USA

Phone: (952) 943-0745

Website

State: Minnesota

City: Eden Prairie

Zip Code: 55344

Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

Mike was very nice during the entire buying process. I bought a 2011 Audi S4 with them at the end of July.  About 1.5 months after the purchase, I was driving as usual. Without any warning, the engine ended up overheating and completely roasting inside. Seems like I was sold a lemon car. The fact is that now I have a car with a blown engine and a $24,000 loan, which happened within the 60 first days of ownership. Very disappointed with the experience.

UPDATE 12/21/2017: 
After multiple weeks of trying to contact Steven through email and text messages, I did not receive a callback or a courtesy email. Steven promised that he will talk to his General Manager after I email him the timeline of the events. I drafted a lengthy email to Steven (per his request) within 12 hours. However, after receiving promises that Steven will talk to the GM, nothing was done. I came to AC Motors because I heard of their superb customer service and customer experience. I did not see that.

I am very disappointed with the entire experience.

The review will be updated if anything changes.

 7 years ago (21-12-2017)

I worked with Greg. He was absolutely fabulous and gave me an Amazing deal. I will be recommending this dealership and Greg to all my friends and family.

 7 years ago (17-01-2018)

We purchased a 2008 Mercedes from Mike Hermes in mid-July.  Can was in outstanding condition.  Mike was professional and honest and took time to answer all the questions that we had.  The service engine soon light came on during our test drive.  Mike took care of the issue with the help of Automotive Concepts in New Hope along with a radio knob that needing replacing.  The car needed a new thermostat and after a few days everything was 100% and I was in my new car.  Fast forward 4 weeks later, and I'm thrilled with my new purchase.  Even though the car is 9 years old, it is in excellent condition, the price was reasonable and the customer service was outstanding.  Definitely going to look to AC Motors for our next vehicle purchase.

 8 years ago (09-08-2017)

I thought all the positive reviews would mean a good experience. I was wrong. The alignment was doctored on my vehicle to give the impression it was not out of alignment. The cover to the air intake was missing. Now I have to purchase a new lug nut key to repair a flat tire but the key that was given to me doesn't even fit my car. I Now have to drive 30 miles from home just to pay for a part that should have come with my vehicle.

 7 years ago (04-12-2017)

Found a 2012 Fiat 500 Sport listed on Auto trader by AC Motors. Called and Spoke with Hermes who was very professional and courteous. He confirmed the vehicle was available and give me all the information I needed about the vehicle to decide whether I wanted to look at it. Came to the dealer that morning and Hermes was there to go over everything and had the vehicle ready for me even on short notice. Couldn't test drive that day but left a deposit and Hermes was able to hold the vehicle for a week while I was out of town which a lot of dealers aren't willing to do. Hermes even called me to make sure I was still interested as there were other interested people. Finally when I returned I test drove the vehicle and the car was perfect. Hermes was even patient while I struggled to get insurance on the vehicle and offered to reimburse me for the gas. Overall my experience with Hermes and the dealership in general was excellent. I've delt with many dealerships and this one was by far the best. Would definitely recommend to friends and family or return if I decide to buy another car.

 7 years ago (23-08-2017)

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AC Motors of Eden Prairie

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