Alamo Rent A Car

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Address: 1 Nassau Cir, Kansas City, MO 64153, USA

Phone: (844) 868-8501

Website

State: Missouri

City: Kansas City

Zip Code: 64153

Opening Hours

Monday: 5:00 AM – 2:00 AM
Tuesday: 5:00 AM – 2:00 AM
Wednesday: 5:00 AM – 2:00 AM
Thursday: 5:00 AM – 2:00 AM
Friday: 5:00 AM – 2:00 AM
Saturday: 6:00 AM – 2:00 AM
Sunday: 6:00 AM – 2:00 AM

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Reviews

I have rented a vehicle on weekends for the past three months.  I have used most of the providers. Avis, Budget & Alamo.  Alamo by far has the best prices, most diverse selection of vehicles to choose from and efficiency when in line.  On several occasions I would enter the airport and there would be other people in line at the other rental providers before me.  I would complete my transaction with Alamo and be leaving to get my vehicle while they had not even moved in line with the other rental providers.
I am loyal to Alamo.  I am a part of the Alamo insiders club and give Alamo an A+.
The people are professional and friendly, The cars are always clean and serviced.  If I experience any problems they fix them quickly and at a benefit to me.  What a Company!

 7 years ago (15-03-2018)

Quick service, nice car (although it had some soda one the seats from the previous rider), great prices.  While the guy who showed me to the car and the guy who I turned the car into were great, the reason why I give it a 3/5 is because of the counter when I went to pick up the car.  

The lady that helped me first overcharged me by a whole day and when I asked why it was so high, she blamed it on the computer even though my total was confirmed to me previously and I wasn't overlapping in another day).  Then she tried so hard to sell me on the insurance.  I understand you probably get a kickback for doing so but she kept pressing me and I felt she was doing so in a way like she was talking down at me like I was a kid.  I'm 27 and I know I look a lot younger, but I'm not stupid.  She kept saying "I'm just trying to give you some advice" NO you're just being very annoying when I've already told you I didn't want it 3 times earlier.  And of course I came back with the car in perfect condition (and even better condition than I got it because I cleaned up that soda) and saved $35 in the process.

 7 years ago (18-02-2018)

Good experience. Friendly and helpful Alamo staff at the location. Very reasonable weekend rate. Received a better than expected vehicle for my rental. Many other locations charge for the spouse as the extra driver, but this one didn't... they said that some States, including Missouri, require that the spouse be included at no extra charge. At this location, you can choose your car from those available in your rented class... Love that! Only negative is that the cars are located in an outside parking lot exposed to the elements... it was a very cold day. The exterior wasn't clean. With the cold, they were most likely unable to wash it.

 8 years ago (11-01-2018)

I took advantage of the online check in and it was great!  I was able to bypass the counter and choose the vehicle I wanted.  The gentleman at the check out booth was friendly and after looking at my license wished me Happy Birthday.  Returning the car was just as seamless.  The young man who checked the car in was also very friendly and wished me a good day and safe travels.  Alamo has been my favorite car rental company for many years and will continue to be so with this level of customer service.

 8 years ago (09-11-2017)

Alamo offered competitive rates for my visit in Kansas City the week of Jan 2, 2018.  I recognize that KC had been experiencing snowy weather which prevented the outside of the car from being clean.  However, the rear window was significantly obscured by salt, dirt, etc. even though  the other windows were relatively clean.  Also, the cruise control repeatedly disengaged while slowing the car down on declines in the road.  I appreciated having the lane monitoring feature available on the Toyota Corolla.

 8 years ago (09-01-2018)

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