Avis Car Rental

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Avis Car Rental Miami Beach operates one of the world's best-known car rental brands. Avis is one of the world's top brands for customer loyalty.

Address: 6742 Collins Ave, Miami Beach, FL 33141, USA

Phone: (305) 865-0562

Website

State: Florida

Zip Code: 33141

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Reviews

Reserved a car online around 8am, around 9:55 We were pulling up after a $45 cab ride and got a call that they didn't have any vehicles.  We went inside to talk to them.  They just said they don't know how we booked it cause they don't have anything.  No apologies.  My wife said what about our $45 dollar cab bill.  He replied "What do you want me to do? I can't do anything about that!"  Rude tone, and annoyed we were speaking to him.

 9 years ago (21-10-2017)

We made a reservation in the category of "Ford Fiesta or similar". We went to pick up the car before our trip and we got offered a Smart car, which was highly dangerous to drive during stormy weather conditions at that time. We made another reservation for a Chevrolet and went back to the pick up point to be told that they would not rent us a car because they had none available. We said there was an entire lot full of cars - the response to that was that these were for people that had made reservations. Well, we had made two. It somewhat puzzles me how can they overbook in that way. We had planned an entire day full of attractions outside of Miami and they all had to get cancelled. Additionally, the service person at that location was really unfriendly and unprofessional. We heard him speaking Spanish to other customers so we would also speak Spanish - he replied in English with an attitude. 
We DO NOT RECOMMEND AVIS because you may get there and be told they have no vehicle for you. They should retrain their customer service personnel and get a major software update of their online booking system.

 10 years ago (05-03-2017)

Great service.  Martin at the front counter is friendly and quick. 
I have rented here a few times and always had a great experience.  
No surprises, no hidden charges

 10 years ago (03-07-2016)

Free upgrade! Yeah!

 9 years ago (06-11-2017)

Great friendly and fast service. Was able to get a car and hit the road 10 minutes after walking into this place. Great rates and they also had carseats for our kids. Great experience, no hidden charges and no unpleasant surprises, will use this  Avis car rental if we are in Miami beach again.

 11 years ago (25-09-2015)

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