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Reviews, get directions and contact details for Catons Auto Repair

About

Providing quality full service automotive repair and maintenance in Woodbridge, VA since 1964. We're located close to (Horner Road) Telegraph commuter lot.

Story

Caton's Auto Repair's story first started in 1938 when James and Buella Caton first moved to the Woodbridge, VA area, where they purchased a hog farm and raised 8 children.

In fact, the Caton Auto Repair story has always been about family. One of the Caton sons, John "Leo" Caton, built the original shop on the back parcel of their farm in 1964. Caton’s Texaco, as it was known then, operated as the Woodbridge, VA auto repair shop for 15 years before it became Caton’s Auto Repair.

In 1998, Leo Caton retired and passed on the torch of the family business to Bob Caton, who serves as its current owner and operator. In true Caton family form, Bob's nephew, Adam Caton, joined the team in 2009 working as mechanic and service writer.

Being such an eminent shop in the local area, not only does Caton's Auto have long-time customers, but it also sees many faces of 3rd generations as well! Our auto repair shop is proud to be part of the Woodbridge, VA community for generations, and is looking forward to years to come!

Address: 2605 Caton Hill Rd, Woodbridge, VA 22192, USA
Phone: (703) 494-0732
moc.loa@otuasnotac
State: Virginia
Zip Code: 22192


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed


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Reviews
I explained to the best of my ability the concerns I had over my car and I made it clear that I definitively wanted to wait for an available appointment--no matter how long it would take. I was recommended their service by a family member and I expected a genuine response to my concerns. I spent 10 minutes on the phone with an impatient service representative to only be told in the end that, " he didn't have interest in the job". I genuinely needed help with my car. Worst customer experience-- I have never been treated like that.
8 years ago (30-09-2017)
Great service! We needed a quick fix while diving thru on a road trip and they did it fast and for free!
8 years ago (28-12-2017)
I have been going here since 2014, and a I must say this is the best shop I have been to. I found out about this shop through someone I know from church and he said that this is a great shop and will not take advantage of you either. So I came here and I must say they did do exactly what they said they would do. At the time I had a car, loved the car to the end, and it needed some work. Bobby and Adam took a look at my car and they gave me a list of things they would try to do and see what the solution may be. They only charged me for what they do and nothing more. However, if there is something else going on at the same time, they will let you know and fix it. I will also say, for my car of that age and how original it was, there were parts that were failing or would fail during a repair. Not a a problem at all. There have been times I would call about certain problems that would arise and they would say, I could bring it in and they could take a look, most of the time they would give me a date and time of when I can bring it by for a quick look. I saw a review or two about wait times for vehicle repairs or times to bring cars in. I will say this, they are very quick about getting you a good and thorough estimate and quote. I know the times may sound long, but remember this, they are a small shop and they work the best they can. If you make an appointment on certain things, then yes you may have to wait some time, but normally they can get you in quickly. Just recently, I have my truck there and I will say that I may not have had it back in a week or two, but they did the best they could to get it back to me in a timely fashion. There are some jobs I will ask about with them and they would tell me upfront if they can do it or not. Most jobs they can do, some jobs they cannot do. To sum up everything, I have said, I would recommend this place to anyone who is looking to get their vehicles fixed.
8 years ago (29-09-2017)
My first time going there I brought a list of things supposedly wrong with my car with the repairs estimating $1300 (from Midas) so I brought my car to Caton’s to see if they had a better deal. They checked everything and told me that over half of the things listed did not even need to be fixed! I was very relieved that they were so honest and only did repair on what truly needed to be done. This morning I called to see about making an appointment to fix a plastic piece dragging underneath my car. I was amazed that they got me in right away and fixed it free of charge!! Catons auto repair is the absolute BEST and I will never go anywhere else!!!
8 years ago (04-10-2017)
Always friendly and honest to my family and I. I've been going there since 2012ish. I have always received a call when the work was more than anticipated or not what we discussed and given a clear explanation of the situation. Caton's have always felt like a small town shop where everyone grew up together. Caton's is service you rarely find anymore. I do try to give them a heads up or leave the car with them when I do need service. I am blessed that I am able to do that. I trust their diagnoses and recommendations and that is also very hard to find. I highly recommend Caton's.
8 years ago (07-12-2017)
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