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Reviews, get directions and contact details for Lake Ridge Auto Care

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Lake Ridge Auto Care in Lake Ridge, VA is an ASE certified and AAA approved facility making it your one stop shop for all of your automotive needs.

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Lake Ridge Auto Care in Lake Ridge, VA is an ASE certified and AAA approved facility making it your one stop shop for all of your automotive needs. Our goal is to provide our customers with great service, at a fair price. Come to us for all major and minor auto repairs, such as brakes, radiator repair, electrical systems, tune-ups, and preventative maintenance We are a certified dealer of Goodyear, Dunlop, and Kelly Tires, and stock tires for cars, trucks, SUVs, vans, and more. We know our work is some of the best in the industry and offer one of the strongest warranties in the business guaranteeing all of our work for 24 Months or 25,000 Miles, whichever occurs first. Thanks to our state of the art equipment and highly qualified technicians, we are able to repair most makes and models including most European vehicles.

Our inspections, maintenance, and repairs are top-notch, and we strive to meet your expectations every time. We pride ourselves on being able to return your vehicle to you in a timely manner, usually the same day and fixed right the first time. We will continually strive to better ourselves through continued education and also by listening to your input and requests. Bring your vehicle to us today to receive the best auto repair and customer service around!

Address: 4245 Seeton Square, Woodbridge, VA 22192, USA
Phone: (703) 680-9800
moc.cnigcas@carl
State: Virginia
Zip Code: 22192


Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 9:00 AM – 5:00 PM


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Reviews
Waited 4.5 hours for an oil change. I understand it’s appointment basis first but I should be notified prior to dropping my car off if it’s gonna be a long wait so I can plan accordingly. This isn’t a one time thing either..I thought they’d be professional, quick and courteous, but I find it difficult to believe that time is something they focus on here. Will not be coming back here.
7 years ago (25-01-2018)
1 star is way to generous. I went in for a basic wheel alignment, 2 tires changed and a oil change. Even if they take long were looking at 2 hours. Not only did the whole ordeal take 6 hours they couldn't get anything right. They put on the wrong rims. I had to come back for sensors they rest wrong.. they over charged me.. I mean... is this a joke?? Honestly anyone that gives them over 1 star is being generous, works for them or knows someone there. I am 30 years old. I have had many cars and services done. This was the worst experience of my life. Then when I got home finally they didn't even put my spare back correctly. Just threw all the stuff back there. You couldn't pay me to come back. Completely ridiculous and an utter waste of time and money.
7 years ago (20-11-2017)
I came here for an inspection. They failed me because a brake light was out and said they couldn’t replace it because a box was blocking it. They took my sticker off and put a rejection notice in the window. The sticker didn’t even expire until the end of the month and it was the beginning of the month. I paid, came outside and moved the box so they could change the light and walked back in and told them the box was moved. The box was not heavy - I just slid it over. She told me to get back in the inspection line. Furthermore I called to ask about an oil change - Kelly (same girl) answered and said it was a 2 hour wait. When I went in to pay for the inspection, I was the only customer in there. They could have called me to the front and I could have went out and moved the box quickly so he could replace the brake light and pass me. Why did they choose to inconvenience the customer so much??? By the way, I’m dressed for work wearing heels and a dress and this place is full of men —. Nobody else could move the box to the side?!!! I went back in to sit down for the “reinspection” and had to check back in!! Are you serious?! Remember - there is NOBODY else in here. It’s 830am. Such a waste of time and so petty. Unbelievable. Two men working here are standing in the front watching this go on. One is Adam and I didn’t have the other one’s name. Nobody intervened and nobody offered to help. What is wrong with people today?! I have always heard good things about this place but this service from Kelly was absolutely unacceptable. I took a picture of the empty waiting area.
7 years ago (07-12-2017)
Lake Ridge Auto is the BEST!! My car was giving me issues-like the Power Steering went out and I had it towed to LRA. They gave me fair pricing because I had quotes from others. There shuttle also gave me a ride to/from the shop. The technician Doug is fantastic! He is very knowledgeable and he went the extra mile for me! As long as I live in or close to this area I’ll bring my vehicle here!
7 years ago (11-11-2017)
I feel that I was overcharged in the beginning. My alternator went out on my car unexpectedly. Upon talking to the first male, he quoted me an overpriced estimate. I went and received a print out & noticed that the part was being sold for twice the amount as the local part store. I opted to buy my own part, despite the warranty because I knew that the price was unfair. I called and told Lake Ridge Auto that I would be purchasing my own part & the guy, a different one from the first time, said he could make some calls & asked about the price the local part store was charging. He called me back with a new estimate $170+ less. I agreed. They finished my car within an hour. Although, I am pleased with the service and appreciate the second guy, I did not like the aspect that they did not try to find the best price for me upfront, as a customer. I don't feel I should have have to go through extra trouble and phone calls to trust that I am receiving a fair pricing and quality service.
7 years ago (03-11-2017)
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