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Reviews, get directions and contact details for Enterprise Rent-A-Car

Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 2118 NW 107th Ave, Miami, FL 33172, USA
Phone: (305) 477-4799
State: Florida
Zip Code: 33172


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Reviews
Actual wait time for vehicle from the time we waited until we were actually taken to the vehicle was over 20 minutes. This branch seems to have more customers than what staff available. While I must admit that the staff member who assisted was pleasant, the very long wait time in a not so well up keep office wasn't. Definitely not the normal standard I am use to with this company when renting cars. Also I was driving across state and when arrived at drop off location they wanted to charge a different rate than what was quoted and said I was making an unauthorized drop off. they had no knowledge because the branch in Miami had failed to inform the other location. not a nice experience
9 years ago (19-01-2017)
The service was courteous and prompt. My car was ready when I arrived and the representative went over the term so I knew what to expect. Will recommend
8 years ago (23-02-2017)
I was charged insurance even though I denied it. I had presented my personal insurance card and they had made copies of it. I also was given a signed print out of what my costs would be and was charged $50 over what my rate was. I called to dispute it and had no luck with either matter. The store manager hung up on me after giving branch managers name. The car they gave me was filthy on the outside as well. Then I was charged toll fees when I had registered my own sunpass with cars license plate number.
9 years ago (12-01-2017)
Thanks for the service. The car rental service was veery good. The staff were professional and very friendly. Therefore, i will rate the service at 4 stars.
8 years ago (15-02-2017)
The sales person always tries to give you a car below your reservation class. I booked a full-size car and they wanted to give me a Carola. When I said no they changed it to a Compass which is a free upgrade. Two days later I booked an intermediate car and they directly got me a Nissan Versa and said this was a intermediate car...clearly versa was compact size. I had to accept this. Except this unpleasant experience, everything was good.
8 years ago (09-02-2017)
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