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Reviews, get directions and contact details for Enterprise Rent-A-Car

Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 333 NW 85th St, Seattle, WA 98117, USA
Phone: (206) 783-5565
State: Washington
Zip Code: 98117


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Reviews
I always rent from this branch when I'm in Seattle. Love the new Greenwood location with the easier parking lot. Friendly and professional staff went above and beyond during a busy Christmas season when there was an unusual run on SUVs (agency-wide and all over the city!), and they managed to get me an upgrade at the last minute, which seemed like an impossible feat. They honored my loyalty points on the new rental and gave me a fair rate for the upgrade. I was impressed by the entire staff's calm and professional demeanor in an unusually busy waiting room with phones ringing off the hook. I appreciated that the manager (Christine?) kept checking in with me and assuring me my car was on the way. Which it was. Great customer service and professionalism. Thank you!
7 years ago (08-01-2018)
We've been in to this location several times over the past few weeks, dealing with our own difficult problems that have made us less-than-easy customers to serve, and I've been consistently impressed by the professionalism and care shown by employees at this location, in both the service provided to us and what I've seen them to provide to others. Even when they are busy and dealing with stressful situations they maintain a calm, positive, and helpful attitude focused on the customer they are dealing with at the moment. Kudos to Cristine, Steve, and others whose names I did not catch -- your team shows what customer service is really about.
7 years ago (05-01-2018)
You couldn't ask for better service, felt like I was part of the family. Made sure I was comfortable with the car before leaving and on returning the same crew gave me a list of their favorite breakfast spots. Great service and here is the best part. Renting a car here was one third the cost of renting at the airport. Highly recommend
7 years ago (11-01-2018)
I had to walk from my Airbnb to pick up the car because they were "too busy" before the holidays. When I got there they tried to give me a two wheel drive when I had ordered a all wheel drive 2 months in advance because we were going to the mountains. They rounded up the all wheel drive. As we are driving over the pass it started to snow. That's when we realized there was absolutely no window washing fluid in the tank. I had to stop and but some at a gas station.
8 years ago (30-12-2017)
My experience picking up the car and working with the morning staff was great. Both Women I interacted with were friendly, kind, and quick. My major complaint is that they charged me for 2 gallons of gas after words. That seems very subjective. When I took the car it was on slightly less then 1/4 tank. I paid for a full tank of gas and returned it at 1/4 tank according to my eye. It was exactly where it was when I picked the car up. They shouldn't have charged me for 2 gallons. It's stingy and completely subjective.
8 years ago (25-10-2017)
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