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Reviews, get directions and contact details for Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 300 S Charles St, Baltimore, MD 21201, USA
Phone: (410) 547-1855
State: Maryland
City: Baltimore
Zip Code: 21201


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Tommy from the Charles street location (Baltimore Maryland) was very helpful. He was there to answer every question I had concerning the Rental Car. When I needed assistance with extending Tommy helped me out a lot. Thanks Tommy I’d give you 10 starts if I could
7 years ago (21-03-2018)
Conveniently located near the Convention Center, it's a little challenging to find the desk (it's back towards the parking garage down a longer tunnel). The day we rented, the agent was down to just himself, with his normal backup not there and cars not washed or filled up. The car was a little dirty, and he was vacuuming to order, more or less. Below average experience for Enterprise overall - I'm a loyal member - but not atypical of non-airport locations. It's still usually a better choice than the competition, but this was probably on par with said competitors.
8 years ago (23-09-2017)
Pick up at BWI and dropped off at Sheraton downtown Baltimore. Seamless....
7 years ago (14-03-2018)
I really wish Enterprise hadn't asked me for a review (after I already complained twice). Let's just say the Baltimore Inner Harbor/Fells Point area location was understaffed the morning of my reservation. I also didn't get the car I had reserved, it had less than a quarter tank of gas, lacked amenities, and this all after waiting 45 minutes. The managers were responsive and cut my rental fee in half so they were very generous. I had arranged to return the rental in my hometown and they were incredibly professional and top notch. I think I just had an off day at a smaller location.
8 years ago (27-07-2017)
I have always used and liked Enterprise, but after renting at this site, my credit card was used to make fraudulent charges. I will never return to this branch of Enterprise. (It was a brand new credit card, so I know it was someone at the branch.)
8 years ago (08-12-2017)
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