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Reviews, get directions and contact details for Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 1804 S Neil St, Champaign, IL 61820, USA
Phone: (217) 351-1400
State: Illinois
City: Champaign
Zip Code: 61820


Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews
Worst experience ever. First time, no french or italian credit card accepted...the employee wasn't able to give a real explanation. The second time (today) the car was reserved but....it wasn't there! "Come back around 4pm!" (7 hours after the reservation time). And the employee lied saying my phone number wasn't there. And even though, you send dozens of useless email, but not one to inform that there is an unexpected problem? The office is cold and not welcoming at all: people sitting around doing nothing (?) and not even saying "good morning". I wasted enough time with them.
8 years ago (27-12-2017)
They were excellent to work with many times, that's why I go back to them time n time again. Courteous, detailed, fast, n excellent cars to rent to meet your needs n wants on the lot or they'll get one ASAP always. Great people! Bye gotta go. 🎶🎵 On the road again!
8 years ago (05-11-2017)
Location is very convenient. Staff are very helpful. Prices are affordable.
8 years ago (17-01-2018)
Reasonable prices and good cars. The staff are friendly and quick, doesn't take long to pickup or drop-off. Signing up for Enterprise Plus membership is free, and gives you a discount on the rental cost. Cons: Note that if you've been renting at Enterprise for a while, they bumped the Impala to a premium category from full-size. My premium rental car was an Impala without sun-roof or heated seats. Price was still good for a weekly rental, so I didn't mind.
8 years ago (09-06-2017)
I reserved to pick up my rental on a Saturday, and was disappointed to find out that the "company that picks you up", didn't have this service available for me. This is the 2nd time between this location and North Prospect that I've rented and they didn't have pickup services available. The car they wanted to give me needed an oil change, so he wanted me to wait 5-10 minutes while they did that. I didn't have the time so I was upgraded for $8 more. Overall very friendly staff, and the check out hand held service is so much better and faster than before.
8 years ago (27-09-2017)
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