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Reviews, get directions and contact details for Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 3800 Payne Koehler Rd, New Albany, IN 47150, USA
Phone: (812) 945-8842
State: Indiana
City: New Albany
Zip Code: 47150


Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: 10:00 AM – 2:00 PM

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Reviews
There were several issues with my rental. I had my rental confirmed on the web site and Enterprise charged the rental to my insurance company, instead of the other insurance company. It was corrected after I called, but I had to bring the car back and exchange it. The replacement car had just been cleaned, and the air freshener was so strong it burned my eyes. Also, in my reservation I requested to be picked up at 7:45 am. My ride did not arrive until 8:10. They told me at the office that they do not pick up until 8 am, but that was not stated on the site where I confirmed my reservation. The agents were all very nice and helpful, and did respond quickly to correct everything, but it could have been a lot smoother. This is the third time in two years we used Enterprise, and the other two times it was flawless.
7 years ago (29-12-2017)
Great location, friendly staff, nice vehicles, affordable prices
7 years ago (20-02-2018)
This was my first time renting a car, and I have to say I will never go to another rental car company. The staff was EXCELLENT! The guy that was working Saturday morning on July 1, 2017 was an awesome sales person, he helped us choose our car and saved us money as well. I was very pleased and I highly recommend Enterprise out of New Albany, IN
8 years ago (12-07-2017)
Great place to rent a car. I went in without a reservation due to car trouble and had no issues getting a car that I wanted.
8 years ago (21-08-2017)
Used the new site on Charlestown Rd. Friendly associates. We got a great vehicle for our 5000 mile trip. Returning it was a snap.
8 years ago (28-07-2017)
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