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Reviews, get directions and contact details for Hertz Car Sales Colorado Springs

Address: 1332 Motor City Dr, Colorado Springs, CO 80905, USA
Phone: (877) 245-2966
State: Colorado
Zip Code: 80905


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Reviews
Hertz car sales was an easy way to buy a used vehicle. I would rather have a root canal than buy a vehicle at a dealership; our salesperson, Thaddeus Bland, Jr., changed my perceptions of car buying with his easy-going manner. I had researched lots of cars, and decided I wanted a Hyundai Elantra. My husband and I wanted to buy a vehicle on 2/23/17. My mistake was in not asking Thaddeus what payment options they could take for the downpayment. We planned to use a debit card: Hertz is not equipped to process cards on their sales side. I test drove two cars, had Thaddeus rearrange cars on the lot so we could test drive another- at no point did he ever seem put out or upset by my requests. When we declined to make a deal that night, Thaddeus thanked us for our time and gave us his card. Unlike other dealerships, Thaddeus was respectful of our time, and he did not barrage us with a bunch of phone calls to push us into a purchase. On the morning of 3/1/17, I texted Thaddeus to make sure he would be at the dealership that evening, as well as what payment methods Hertz required. He quickly remembered the vehicle I was most interested in, letting me know the car had sold. This confirmed for me that Thaddeus wanted to help me make the right decision for me; giving me that information could have risked him losing a sale! I appreciated his honesty, as well as his staying at the delearship late to accommodate us finding another car. We bought an awesome 2016 Elantra. Again, Thaddeus made the process simple for us...we picked out a car we researched, test drove it, used our pre-qualification letter for our financing, and prepared the car for us to take it home. All of this took place in less than 2.5 hours. I can appreciate Hertz's no-haggle pricing model. We paid a fair price for our new car, a price much lower than any other dealerships were offering in town. If you want a great car buying experience, go see Thaddeus Bland at Hertz. You'll get great service in a low-pressure atmosphere!
8 years ago (02-03-2017)
I purchased a 2015 Ford Focus from Hertz in great condition with 30k miles. It was actually cheaper than a 2013 Ford Focus with 30k miles at Phil Long, albeit only by a few hundred dollars, but I'm impressed with the price. Everyone at Hertz was very kind, however several employees had issues with communication. There were a couple times where an employee said they would call back with relatively basic information, and they never called me. Also, I made plans with an employee to have an small issue with my newly purchased car looked at. We agreed on meeting at between noon and 1 to get it looked at, so I drive 30 minutes to be there at noon, only for them to tell me that the tech guy wouldn't be ready for another hour. A phone call would have been nice. That's all.
9 years ago (02-09-2016)
I had been to a couple of dealers before going to Hertz in Motor City. By the time I got there I had it with the hard sell. Brian Brunner was laid back, no pressure salesman that I really appreciated at that moment. We went on a test drive, no pressure to "get the paperwork started" or "you really need to put a deposit down on that today!" He got our business because he's down to earth, easy going and honest. He even followed up on getting another remote for us the next day. Brian and Idris were awesome to deal with. (He probably gave my kids too much chocolate though)
9 years ago (09-08-2016)
The finance manager for this Hertz Car sales branch, is very unprofessional and ignorant. He would not take the check sent to me by my bank for the car payment, because it had both his dealership's name and my name on it, even when I explained it to him that was a normal way for purchasing a car thru the buyer's bank. Even the Hertz Denver branch confirmed to me that it was ok to pay with a check in that manner. That explains his ignorance. Regarding his unprofessionalism, he would not nor could not give me a reason why he would not take the check, and just said that's just the way they do things and they don't want the bank dictating how they do their business.
9 years ago (24-05-2016)
Avoid at all costs for rentals, cold and rude customer service. Over charge, no compassion...awful management at this location. Head to their other area location where my issues where resolved - do no business here, incompetent management
9 years ago (24-04-2016)
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