Phil Long 5995 Bargain Corner

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Address: 1338 Motor City Dr, Colorado Springs, CO 80905, USA

Phone: (719) 362-5675

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State: Colorado

Zip Code: 80905

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Reviews

Absolutely worst overall experience ever. Dave, the finance manager, lied to me about what my warranty covered. He told me it covered the clutch and guess what! I didn't even get plates on it yet and the clutch went out. It then comes to light that the clutch is never covered as it is regular maintenance. He also lied and told me I was getting the comprehensive warranty and trusting him I just signed the document. Come to find out now when my car is in the shop that the lower option was checked and it doesn't cover what my vehicle is in there for. Basically the clutch cable I believe it is broke and is going to cost $1900.00 to fix. I went into the dealership to figure out what was going on, where I encountered Brian a salesman at the 5995 lot. When I was talking to him about the issues I have had with Phil Long, he proceeded to yank his glasses off and basically slams them onto the counter and raise his voice to me saying that he didn't even work there when I bought my car and that he is just filling in for the GM and then told me to go up the street to the other Phil Long dealership and speak with a GM there. I went up the street to the other Phil Long where I spoke with a manager named Aziz and then he spoke with his manager, who I did not get to speak with. They offered to either trade my car in or give me $600.00 off the work. I cannot trade the car in and even $1300.00 is too much for me right now I cannot afford it. 

It is my fault for not looking over the paperwork more thoroughly. I understand that. I trusted what they were saying to me which is my fault for being naive. To just be so deceitful and such a good liar just to get one over on people is sad and it's sad that they get away with it.  

 10 years ago (03-03-2015)

I had an excellent experience. Tony was awesome, he listened to what I was looking for, was very patient and  helpful, he took the time to show me a lot of cars and found the right car for me.. I would recommend him to anyone. 

 10 years ago (07-04-2015)

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Phil Long 5995 Bargain Corner

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