Hertz

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Address: 24400 Novi Rd, Novi, MI 48375, USA

Phone: (248) 347-0319

Website

State: Michigan

City: Novi

Zip Code: 48375

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

Would not recommend.  Total scam. I had contract that states 12.99 day. Overall they took over 350 dollars from me saying I was overdue when i talked with at least one of all 3 people that work there everyday I had car to extend my contract. Nope overdue so overall these scam artist ripped me off 350.00 dollars.  While I'm going through a tough time in purchasing a new car. Plus they didn't accept my AAA DISCOUNT when they promote it TOTAL SCAM and won't ever go back and will make sure everyone I talk to knows about this place. The prices are just for show and to get you in the door.

 7 years ago (16-02-2018)

Easy to locate from main road. Car was in excellent condition. Polite staff.

 7 years ago (26-02-2018)

I picked up a car from Anderson, SC; nice staff and management., they gave me discount on an upgrade. I was supposed to drop off the car in this location on Saturday 8:00 AM but since I was close to the location I dropped it off the night before on Friday at 11:30 PM. 
I call them to see if everything is alright with the car and to confirm the final charge, first, they were trying to charge me $200 more; the agent was claiming I returned the car on Friday and since they processed it on Monday I was responsible for Saturday and Sunday. Long story short, after 30 minutes waiting on the phone he dropped the price down but still was charging me $12.00 more than what they supposed to for 1 day late fee. They were claiming they didn't see the car on Saturday and they refused to check the security cameras. Management didn't help either.

 7 years ago (28-08-2017)

So incompetent we left without a car that was reserved for a 9am pick up. Wasn't ready until 10:30 and even then had issues. Destiny claimed to have filled the tank personally but it had less than an 1/8 of a tank so obviously lied. Refused to adjust the tank data to 1/8 and claimed to have taken a photo which was lie #2. Wanted us to feel sorry for her because she was the only one working instead of trying to be accommodating.

 7 years ago (28-10-2017)

Rented a 12-person van for 1-day to transport people for an event. When I arrived the morning of the event, the two bottom-of-the-barrel employees working (who could barely communicate) stated they called me the day before and left a message stating they would have no vehicle for me. I checked and have no record of a voicemail being left. AWFUL, AWFUL, AWFUL!

 7 years ago (17-01-2018)

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