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Reviews, get directions and contact details for Hertz

Hertz
Address: 16825 Katy Fwy, Houston, TX 77094, USA
Phone: (281) 398-4312
State: Texas
Zip Code: 77094


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Reviews
I totally agree with another review on here. I walk in there to turn my car in and there is like 5-6 guys playing on their computers not even acknowledging that I’m waiting at an empty customer service counter for help in turning my car in. I finally ask one of the guys if anyone is working here today and he looks at me like I’m crazy and says “I work on the sales side”! Well you still work for the company of Hertz correct? Once again just a dumb look on his face! I bet if I was saying I was buying a car they’d be all over helping me then!!
8 years ago (10-10-2017)
I will teach them customer service manners . When a customer enter your business you acknowledge them, don't ignored them. We are your businesses 😡😡
8 years ago (05-10-2017)
Excellent customer service!!! This store cared about my tight schedule and had me out in a few minutes. I was so happy I made it on time to surprise my mother for her birthday!! I will definitely come back to this location!
8 years ago (27-04-2017)
I had the pleasure of dealing with a young lady there who made sure my girlfriend and I were accommodated, I ended up renting a car for our trip and everything went smoother than expected. I would recommend this awesome rental car experience to any of my friends and family
8 years ago (26-04-2017)
Definitely my favorite Hertz and I dare not go to any other! They always take care of me very quickly and make sure I'm in a car I'm comfortable with. If you're choosing a location, this is the one!
8 years ago (01-05-2017)
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