Honest-1 Auto Care

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About

Honest-1 Auto Care® is an Eco-Friendly Auto Care® chain that offers a full range of automotive services and repairs.

Story

Honest-1 Auto Care offers premium features and benefits!
• Honest, Reliable, Quality Full-Service Auto Repair on All Makes & Models of Vehicles
• We offer a 3 Year/36,000 Mile Warranty
• Eco-Friendly Auto Care® - The Only ESA Compliant business in the area
• Service by ASE Certified Technicians
• Comfortable Lounge, Clean Restrooms, Free WiFi and Complimentary Beverages and Snacks
• Free Customer Shuttle Service
• Our Open Service Commitment, which means we explain every step of the process before we start any work
• Free 12-Month Roadside Assistance on Services of $25

Address: 43185 Broadlands Center Plaza, Ashburn, VA 20148, USA

Phone: (571) 291-2945

Website

State: Virginia

Zip Code: 20148

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

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Reviews

Honest Auto has repaired my old car many times and they have been excellent each time.  Everyone is friendly and helpful and they take the time to explain what is going on with your car.  In the past, I’ve been gone for several estimates when my car needs work, but now I trust Honest Auto to not only have the lowest price but to do the best work.  Thank you!!

 8 years ago (27-12-2017)

They are so quick, and super friendly!! They don't try to rip you off, and give you the fair price. They even gave me a discount! Definitely going back for all future needs.

 8 years ago (05-10-2017)

I paid "Honest" Auto car about $60.00 to perform a cooling system pressure test and estimate for radiator repair and received the car back the same day. Immediately subsequent to picking the car up, I heard a terrible racket under the hood. Upon investigating I found a small piece of metal I'd used to try to jury-rig a radiator leak seal had been left loose in the engine compartment and had fallen into one of the two cooling fans. Then i noticed my combined radiator cap//thermostat was lying on top of the valve cover. I went back and was received unsympathetically.

The next day, while working under the hood, I observed that the front grille of the car adjacent to the radiator had been left unscrewed, the screws nowhere in sight.

So a few minutes ago I went back to Honest Auto Care and spoke with the manager, explaining that in addition to the combined radiator cap/thermostat having been left on top of the valve cover and the metal piece I'd used to try to jury-rig a  repair having been left somewhere in the engine compartment and then having fallen into one of the two radiator fans, I'd subsequently discovered that they'd left the front grille near the radiator unscrewed.

In the course of the discussion, Paul, the manager, falsely claimed I'd said the car would be picked up the next day, which was simply a self-serving lie.

He said that I have his 'sympathy" but that in reference to either screwing the grille back on or issuing a refund, he informed me sternly that "Sir, we're done on you, please leave" and threatened to call the police if I return.

I did mention that I'm very active on social media, and his response what that some liability may be involved if I post negative remarks; I responded that perhaps I should look into what liability is available to a paying customer whose car was left disassembled. He told me to please leave or he'd call the police.

So I'm out $60 for nothing but frustration and insult.

 8 years ago (20-06-2017)

They will quote one price to men, then double it if a women comes in asking for the same work. Very infuriating.

 8 years ago (07-10-2017)

YOU BETTER CALL.... Paul! 

I needed a nail in my tire fixed and fixed kind of fast. I called around and they either didn't work on rental cars or they had a 2 hour wait. 

I called Honest 1s and spoke with Paul and he was very nice over the phone and answered all my questions and they were able to get me in as soon as I drove up. The waiting area has a kids area in it (even though my son isn't with me, this is a great thing to have if you do have the little munckins with you). It even has its own TV for the kids. The waiting area is very clean and inviting and the customer service was top notch. 

I didn't need much done, but it is nice to have something so close and so willing to help me out.

 8 years ago (19-04-2017)

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