Virginia Tire & Auto of Ashburn Farms

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Address: 43781 Parkhurst Plaza, Ashburn, VA 20147, USA

Phone: (703) 939-9790

Website

State: Virginia

City: Ashburn

Zip Code: 20147

Opening Hours

Monday: 7:00 AM – 8:00 PM
Tuesday: 7:00 AM – 8:00 PM
Wednesday: 7:00 AM – 8:00 PM
Thursday: 7:00 AM – 8:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 7:00 AM – 6:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews

I usually come here for my emissions test and state inspection. Great customer service, the guys know what they’re doing and they don’t push any ‘extras’ on you. Their lounge area is really nice too and I think the ‘mini garage’ is a super cute idea. So grab a green apple, sit down and chill while your car is undergoing some service. VA Tire and Auto rocks.

 7 years ago (28-02-2018)

Very professional and they even put my spare tire back(undercarriage) where it belongs rather than in my trunk. Last time I had a flat walmart didn't even try. Kudos for great service! There pricing and wait time is the only thing I would say has much to be desired. But otherwise just another regular place.

 7 years ago (11-02-2018)

Took my car for oil change as it was due. Got call from them that brake light was off so we said fine fix it. again we got a call that there is nail in tire and even though we were able to drive the car everyday without seeing any issues with tire pressure but agreed to fix nail. Getting another call that there is another nail and now this tire cannot be fixed. It was a long day for me and my wife and we told them not to fix anything and asked can we get there and get our car back and drive home ? As after they starting working on tire we were not sure weather we can drive the car. They said they dont recommend me to drive the car. I am like okay replace one tire and they say we cannot replace one tire. This was too much for us and in conversation, this guys cuts phone three times. I had to call him just to find our what's the status of the car. Not seen such rudeness anywhere in any repair shop in this area.

 7 years ago (11-12-2017)

Scheduled an appointment and was told I could leave my car to have an oil change and inspection completed. Came in and was told I had to stay and wait for more than 2.5 hours to have the inspection completed and wouldn’t be allowed to leave. I called another VT&A and was told this practice was because their techs don’t want to move cars up and isn’t their customer service model. Lost my business and hope you inform people taking appointments what your policies are so they don’t tell customers one thing to then have it switched when they come in.

 7 years ago (28-01-2018)

Let me say this is not the first time I caught them in a complete lie. I towed my car in to see why it wouldn't crank. I let them know up from that I do most of my repairs myself as a heads up. They call me back and said they found the problem (a fuel pump). I said ok how much. They quoted me $1000+. I let them know that you can access the fuel pump through a cover in my vehicles trunk and that it's not even a half hour job. It consist of disconnecting 2 electrical clips and 3 hoses  1 ring that twist off and placing the new in reverse order. They insisted that I did not have such a door and that the price was accurate. So I bought the pump to help reduce the price and brought it in because I am not able to drop my fuel tank as they suggested was necessary. Thankful God brought it to my conscious to check, to verify. Low and behold the door was where I told them it was in the truck! 
Let me say I don't know what the truth is, if the didn't check or did, but I tend to side with the worst and say they saw a opportunity to rip me off for at least $700. 
This is not a place that should be in business and it makes me sad the everyone there is not inclined to be able to know if they are being taken advantage of. The only good part is that they told me what was wrong with my car. I guess that's where the 1star comes in. 

 7 years ago (10-09-2017)

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Virginia Tire & Auto of Ashburn Farms

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