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Reviews, get directions and contact details for Payless Car Rental

Payless Car Rental
Address: 2501 N Hollywood Way, Burbank, CA 91505, USA
Phone: (818) 565-5576
State: California
City: Burbank
Zip Code: 91505


Opening Hours

Monday: 7:00 AM – 11:00 PM
Tuesday: 7:00 AM – 11:00 PM
Wednesday: 7:00 AM – 11:00 PM
Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 7:00 AM – 11:00 PM
Sunday: 7:00 AM – 11:00 PM


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Reviews
Just returned a Jetta here. Ran really well, overall nice people I suppose (even though I hate how they push the added services, but all rental places do that). The only thing is it looks like the built the whole rental car facility first and then added this company, because all the signs from the counter to where you pick up to where you drop off the car were obviously added later, and it's probably the hardest one to navigate in the area. Still, prices were lowest after Fox (wouldn't go with them because of their horrible reviews) and didn't seem to have any issues.
7 years ago (25-04-2018)
Terribly slow service. The people are not engaging, friendly or helpful. My husband had to return a car a day early due to an emergency. We didn't have the car for even 48 hours and they refused to only charge us for 2 days (like another other reputable rental company would do) and charged us for 3. Lastly, for a small midsize Nissan Sentra the advertised price was $18 per day... after all of their excessive fees, for just 3 days charged it was $197!!! That's not even including insurance. Save your money/time and go anywhere else!!
7 years ago (02-03-2018)
-0 stars. First time coming to California and depended on the rental to get around, but OFCOURSE this company fails to mention what deposit is required ahead of time, doesn’t even tell you how much the rental is to just pay when you return it, and they show no enthusiasm to help. Thank you for ruining my vacation.
7 years ago (27-04-2018)
Everyone who works here made my first car rental experience wonderful ! Will definitely return and tell friends about Payless!!
8 years ago (27-12-2017)
Scammers trying to add extra fees then sending you to get cars that do no exist by yourself with no help and no license plate... And empty place, - No line took me 45 min to get a car in fastest airport in socal
8 years ago (29-11-2017)
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