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Quality Auto Center of Ramsey

  1. New Jersey
  2. Ramsey Car Dealer

Reviews, get directions and contact details for Quality Auto Center of Ramsey

Quality Auto Center of Ramsey

About

Luxury Certified Pre-Owned Vehicles
Certified Zenos Dealership
Certified Mullen Dealership
Find us on Instagram >>> QualityAutoRamsey

Address: South, 1355 NJ-17, Ramsey, NJ 07446, USA
Phone: (888) 798-7778
State: New Jersey
Zip Code: 07446


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Reviews
No pressure. Great selection. When I went back to talk $$, the $30k advertised price went up to include a $2,500 dealer prep fee. More than $35,500 if I financed through them. More than $37,000 if I wanted to pay cash!! "We have to make our money somewhere" was the explanation. What started out as a good experience turned sour.
8 years ago (19-11-2017)
Did I actually finally buy a vehicle and am happy about it? I never thought that I would actually trust a dealership enough to purchase a vehicle from them, especially that I have been shopping for 8 months at dealerships, walking out each one of them...Quality Auto, you guys are the best! You deserve to be a 10 star dealership. You guys have an amazing location and cars. No wonder you are the only dealership on Route 17 other than the Prestige Group. Very nice people. Not pushy at all. I left a deposit to hold the vehicle. They were upfront with me and told me that it was non-refundable, as they pull out the vehicle, service it, and prep it for delivery. I didn't expect for them to be that honest with me. They said they don't want to take a deposit if I wasn't 100% sure that I am purchasing the vehicle. That was huge for me. They actually cared about me as a customer not my money. I will refer everyone I know to you guys. THANKS!!!!
8 years ago (14-07-2017)
Bernie, the salesman at this location, was very catering, laid back, and non-aggressive. The vehicle on the lot was in the same condition and price as the web-listing. The dealership is small, and its a low stress/pressure environment. They were intuitive enough to replace my front tires (even after I made payment on the vehicle) post discovering they did not make the cut during inspection. The vehicle was detailed nicely prior to pick up. They even gave me $20 to fuel up vehicle. The financing department even renegotiated my interest rate to something much less (once again post receiving payment). Granted my credit score is poor. It's worth the visit. Speak with Bernie upon arrival.
8 years ago (03-08-2017)
Beware - dealer looks to charge a $1,995 "prep" fee on top of a $495 Dealer Doc Fee (in addition tax, registration and price of vehicle). Fancy cars and nice dealership - but all smoke and mirrors. Epitome of "used car salesman". I would not recommend. Response to owner: The internet price I was shown from your website when I arrived was $13,995 ($11k + $1,995 prep fee however not disclosed price includes prep until Peter broke down the cost). Car Guru listed it at $11,000 which is why I went and viewed the vehicle. $10,500 was a fair offer on a list price of $11,000. I asked to see the invoice as to what the dealership paid for the vehicle which was initially met with cooperation then quickly avoided at all cost. A $1,995 fee to "prep" a used vehicle is outrageous. You are effectively charging your customer to repair and service the car - something the dealer should already have done. Pete countered my offer agreeing to $10,500 but lowering the prep fee to $1,495, asking for a $500 undisclosed cash fee and $495 doc fee. Money was just moved around...but ultimately the same offer from him. I purchased a vehicle already below KBB value (not NADA, without a ridiculous prep fee and 1/4 the doc fee). Please remove my information for your dealership computers and discontinue attempts to renegotiate after this review was posted. My experience and assessment remains as stated above. Thank You and best of luck.
8 years ago (09-09-2017)
LyDia was great sales representative. It was a comfortable environment and quiet, also wasn't being rushed.
8 years ago (18-11-2017)
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