Silvercar

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Address: 1335 E Sunset Rd h, Las Vegas, NV 89119, USA

Phone: (855) 359-2227

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State: Nevada

Zip Code: 89119

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Reviews

Absolutely awesome!! Beautiful car (2017 A4 with 300 miles on it). Check in and drop off were very fast and the staff were  excellent.  Very personable and friendly. As for the car, what can I say? Basically a brand new, loaded Audi A4. Exceptionally clean inside and out and cost about the same as the big rental company's low/mid-level cars, without the 2 hr lineup at the rental counter. I had it for 2 days and drove from Vegas to Grand Canyon (4.5 hrs one-way). Ran the  75 mph speed limit or a little more and ended up with over 41 mpg's.  Will definitely use again! 

 8 years ago (06-08-2017)

Wanted to rent there so badly but was turned away due to being a local renter and for the fact I don't have two photo ID's the concierge for this local office called me personally to explain why they require 2 ID's and she was very nice and professional about everything so I understood and I am cool with that.

 8 years ago (02-07-2017)

LOVE Silvercar!   We had a change of plans and wanted to pick up the car earlier, and they had no problems getting it to us sooner.  

We were in a wreck in our Silvercar, someone rear ended us, and it was the easiest process ever with Silvercar.

They also took us to the airport when we dropped our Silvercar off.  Really awesome customer service, and everyone is very happy and upbeat.  

The cars are awesome, and you get a lot of perks for free that other rental companies charge for.   They are also a lot more affordable than most other places.  I highly recommend them, and we'll be using them from now on.

 9 years ago (27-07-2016)

Beware this company is ran by morons if your a local customer they require you to have 2 photo id's, local insurance card, credit card and to top it all off the addresses have to match on all of them. I don't know why they allow a non resident to only have 1 id but goes to show they don't want local customers. I called and explained how stupid this is and how it doesn't make sense the guy on the phone didn't know what to say other than uh uh uh it's company policy. He didn't even know why they have such a lousy policy great company huh! 

I think there's a reason why they have SO MANY cars just sitting there at all times even when their gay app says hurry it's sold out 

What a joke!!!!

 8 years ago (07-02-2017)

Best car rental experience ever!

The reservation process was extremely easy.  A day early we decided to try and pick up the car earlier (the afternoon I called), and they had no problem accommodating us. 

When we arrived (first rental with them), the initial account review took about 5 minutes.  The staff was very knowledgeable and very friendly.  We even decided, after learning that they would drop up off at the airport,  to extend our rental.  The staff took care of it, after we left, and sent me a text letting us know that our extension was good to go.

The car was excellent.  The internet was not working properly; but, that was not a real issue.  Everything else ran perfect; as expected from an Audi.

On our way to return the car we were rear-ended.  The phone agent and the on site-staff took care of everything, without any issues.  This was, by far, the best car rental experience I've ever had.  I will never use another rental company, if I can avoid it.

 9 years ago (31-07-2016)

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