Thrifty Car Rental

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Address: 4300 Glumack Dr, St Paul, MN 55111, USA

Phone: (877) 283-0898

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State: Minnesota

Zip Code: 55111

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Reviews

Awful.  They sent me out in a car that had 3/4 tank of gas.  I brought it back with 3/4 tank.  They charged me $52 to refuel the car at $9 per gallon.  When I called to explain, all they would say was that this was their policy and they couldn't do anything about it.  When I picked up the car, the guy at the gate asked me what the mileage was and never even looked at the fuel.  When I spoke to the manager at Thrifty, she said that I should have called them to let them know that it wasn't full when I got it.  I will never rent from them, Dollar, or Hertz again.  I wonder if I had called and told them it had 3/4 tank, would it have made a difference if their record showed it full, but they didn't check it on the way out of the airport?  Terrible customer service....  Go somewhere else....

 8 years ago (22-03-2017)

I normally rent from hertz or enterprise.  I called them both and they said they were sold out. Called Thrifty and reserved a car. I wasn't sure what to expect. They closed at 11 and my flight came in at 1050. I rushed over and ended up at the wrong terminal and wrong Thrifty location.  The person who helped me was very nice. I would have never made it to the other location in time. I was really stressed out and she calmed me down and said don't worry I'll take care of you here. I believe her name was Jamie. Great service!
I think I may start renting only from thrifty. Thanks again Jamie for the great service.

 8 years ago (25-01-2017)

Fast, polite service, choice of car in my size category, car was clean and the return was no hassle and fast. It was service as I would expect, but not always the norm these days..

 8 years ago (20-03-2017)

I've rented cars here several times. Friendly service, though beware the upsell.

 8 years ago (09-01-2017)

Good car. Service agent had ball cap over his eyes. Would not look up or acknowledge me or other customers. Then he spoke so softly I couldn't hear him. Unsatisfactory service. . 

 8 years ago (04-10-2016)

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