Thrifty Car Rental

Reviews, get directions and contact details for Thrifty Car Rental

Address: 7150 Humphrey Dr, Minneapolis, MN 55450, USA

Phone: (877) 283-0898

Website

State: Minnesota

Zip Code: 55450

Update Info

Similar places near

National Car Rental 75 meter I Accidentally left something in the car after 2 long days of traveling for work. Re...

Enterprise Rent-A-Car 114 meter These people are HOPELESS!!!! Dumb ass lady gives me the number to call the branch......

Alamo Rent A Car 118 meter Why isn't there a check in kiosk at this location. The agents take a ridiculously lon...

Sixt Rent A Car 1 miles Rented a van for a weekend road trip. Was the lowest price for a van. When I arrived ...

Thrifty Car Rental 1 miles I would have given it 5 stars, but I paid for a full size Impala and got the LAST car...

Payless Car Rental 1 miles I have rented over 100 vehicles in my 25 year career with zero problems until I tried...

Alamo Rent A Car 1 miles The entire rental process was easy and quick. I did check in online and went straight...

Enterprise Rent-A-Car 1 miles Could not have been more helpful. I spaced on topping off the tank before dropping o...

Hertz 1 miles Exit was a bit backed up but staff was better than at most places.

Avis Car Rental 1 miles First off I rent about 50 cars a year for work and worked at Enterprise out of colleg...

National Car Rental 1 miles Glad to see this site got more cars in for the summer. I've been renting from them mo...

Hertz Local Edition 2 miles Easy process. Cindy has always made an extra effort to help me get a car when I'm in ...

Avis Car Rental 3 miles The best location to rent a car I have been their customer for the past 7 years they ...

Enterprise Rent-A-Car 4 miles You appreciate a company when things don't go well but they step up and make things r...

Enterprise Rent-A-Car 4 miles Jordon is a great customer service rep. He gets the customer checked out timely and ...

Enterprise Rent-A-Car 5 miles We always enjoy renting from Enterprise. This was our first time renting from the Eag...

Enterprise Rent-A-Car 5 miles Friendly, polite and very professional staff. Pricing is about average, but they do r...

Budget Car Rental 5 miles If you are flying into MSP and have a bit of extra time it is worth it to go to this ...

Reviews

It's all right but I really enjoyed my rental but I wanted to keep the car a few more days but it was so expensive to do that. I was disappointed with how high the rates go up during the week. But overall experience was great!

 10 years ago (01-11-2016)

In a nutshell, this place is terrible. I booked a rental car online prior to my flight. On their website, it said that is would be $200 (and some change) for a rental for a few days. I paid that and assumed my rental was good to go.  Once I landed in Minneapolis I made my way to Thrifty to pick up a vehicle. After waiting in line for a few minutes, I was the next one to be helped. At that point, the Thrifty employee behind the counter, made eye contact with me and then walked past me to a break room. She never said a word. So I awkwardly stood there waiting. Someone else finally came out and assisted me. I told him that I had a car reserved. He took my information and then proceeded to tell me that I still owed $570. I stared at him confused for a moment and asked him to repeat himself. He once again told me that I owed $570. I informed him that I already payed $200. He told me that simply was the car fee and now this was tax and what not. I was a little flustered and upset at this point. This compact car, for a few days was now going to cost me over $700. I asked if they could refund my $200 because I would like to rent from Enterprise. They informed me that they could not refund me. At this point I reluctantly handed over my credit card. I was tired from my flight and already in $200. Once they handed me my paperwork, they sent me into a large parking lot where I had to wonder around looking for a car. Once I found one, I had no idea how to check it out. So I went to the Thrifty office in the parking lot to ask for assistance. Once there, I found another customer standing in there. There was no employee to be found. So I stood there waiting for almost 10 minutes. Once someone showed up he asked "what's up". I replied I would like to take this particular car. He said okay, the keys in the car. That would have been nice to know when I checked in. All in all, I am extremely disappointed in the poor level of customer service and the hidden rental fees. Next time I am not going to settle and simply rent from Enterprise. No wonder why Thrifty and Dollar Rental are struggling.

 10 years ago (26-10-2016)

I had reserved a compact car. I was directed to take any car from 5 certain parking spots. Upon leaving the parking garage, the scan of the windshield sticker indicated the car should not be rented.  I was given unclear directions about what to do with the car and how to get another. (In the meantime those parking spots had been filled with other vehicles.) To complicate matters, I was unable to understand the parking attendant, even though his name tag suggested he was from a country where I have traveled extensively.  I returned to the main desk, was given an upgrade car at no higher cost.  All this hassle was after a red-eye flight with no sleep.  After that, the car was good.  There has to be a better way to rent a car, especially with a reservation.

 11 years ago (01-12-2015)

I enjoyed the vehicle I rented....it was more than I expected. The service counter personnel were friendly and helpful. Pick-up and drop off were quick and uncomplicated.  I'll rent from Thrifty at this location again.

 11 years ago (02-12-2015)

Thrifty honored our reservation even when we arrived late due to a flight change. They were courteous and offered a selection of vehicles. We would use them in the future.

 11 years ago (31-12-2015)

Comment on this business

Map, Satellite View
Street View

to add Thrifty Car Rental map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=thrifty-car-rental&id=220221&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/thrifty-car-rental-i220221.html" target="_blank" title="Thrifty Car Rental">Thrifty Car Rental</a></p>

Reviews, get directions and contact details for Thrifty Car Rental

Find nearby businesses, restaurants and hotels

We use cookies