Toyota of Bristol

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Address: 3045 W State St, Bristol, TN 37620, USA

Phone: (888) 683-3650

Website

State: Tennessee

City: Bristol

Zip Code: 37620

Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 8:00 PM
Sunday: Closed

Update Info

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Reviews

This place is an absolute joke. Worst place to deal with when purchasing a vehicle. My husband and I purchased my Mazda from here, great vehicle, and it took forever to get my registration and to find out they put the wrong address for it and we eventually got everything straightened out. 4 years later we found a Toyota Tacoma on their lot and decided to purchase it. The truck ran great and it came with an extended warranty...but if I would have known what all we had to go through with these people I would have never even stepped foot back on the lot. We should have learned the first time, but we didn’t think this time we would have to go through what we did. We gave these people the payoff of the vehicle we were trading in on the Tacoma. They went ahead and sold the truck we traded in and waited until the bank was calling my husband telling him if he didn’t pay off that truck then it was going to ruin his credit!!!! So at this point of course payoff had went up because of a missed payment!!!! And after all this they start calling my husband wanting him to pay the difference of the original payoff which was $300 and some dollars or we wasn’t getting our registration, which I’m pretty sure is illegal for them to do! Not to mention the 3 people we dealt with during the sale had all quit and the account manager we were currently dealing with, Ben (not sure of his last name), practically called us a liar and claimed it wasn’t his fault that we didn’t have the money to pay for the registration..
I would NEVER recommend anyone buy a vehicle from this place, unless you like being taken advantage of and then put down in your financial stance.

 7 years ago (23-01-2018)

Great dealership. Very courteous staff and awesome waiting lounge. Very wide selection of vehicles to choose from both new and used. Absolutely love my new Tacoma TRD 4X4 Sport. Go see them today!

 7 years ago (01-03-2018)

Will not attempt to do business with this stealorship again. I have tried twice to do business and both times they have low-balled my trade in while giving excuses for it but not acknowledging they were wrong when given proof that the trade in was worth more. Apparently  they think consumers are uneducated about the value of their own vehicle while they exponentially mark up their own inventory.

 7 years ago (12-03-2018)

Bought 2 new 2017 Tacomas 2/14/17, went back this year to buy another C-HR the management was a joke wouldn't deal at at, went done the road to another dealer bought the C-HR my wife wanted and smoked the deal on trade and sticker price, Thanks to Steve he tried but the sales mangers didn't feel like they needed my repeat business, never will I be back.

Spoke with the GM and was glad I called, he was a super nice guy and seemed very concerned with what went wrong with my deal, Thanks for talking with me and letting me vent.

 7 years ago (10-03-2018)

The 5 male service Advisors are amazing!!!! They act knowledge me by name when I walk in and do all the can to help me!!! Jeff and the rest are awesome and I will return with all me vehicles for service there!

 7 years ago (02-03-2018)

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Toyota of Bristol

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