United States Postal Service

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Address: 2304 W Hefner Rd, Oklahoma City, OK 73120, United States

Phone: (800) 275-8777

Website

State: Oklahoma

City: Oklahoma City

Zip Code: 73120

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info

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United States Postal Service 0 meter This is by far the worst Post Office I have ever experienced. I bought stamps the fir...

United States Postal Service 2 miles I am only reviewing the mail carrier at the place I work. He is awesome! Always che...

United States Postal Service 4 miles I would give ZERO stars if I could. The elderly woman I interacted with was SO RUDE, ...

United States Postal Service 4 miles

United States Postal Service 5 miles Very rude!!!! I ask a question about the Po box the lady was very rude and said I don...

United States Postal Service 5 miles The staff here (one fellow in particular) seems a bit disgruntled. This location can ...

United States Postal Service 5 miles The ladies seem like they still have a soul. The dude on the other hand needs anti de...

United States Postal Service 5 miles One star because I cannot give zero. Our packages do not get delivered or even attemp...

United States Postal Service 5 miles A lot of people like to complain about the post office, claiming they are slow and in...

United States Postal Service 6 miles The woman (or manager? Idk, she's black?) there has the worst attitude. First I came ...

United States Postal Service 6 miles Your postage carrier just took a half yard shot sending a package sailing across my y...

United States Postal Service 7 miles We haven't gotten our mail in 3 months because our mailbox is damaged and the reason ...

United States Postal Service 8 miles The staff is friendly and helpful, but I have had a PO box there for 5 years and the ...

United States Postal Service 8 miles Otr truckers. Avoid at all costs. 7 hours to unload. Dock lady couldn't read paperwor...

United States Postal Service 8 miles A lot of people complain about the postal service and how long it takes for a letter ...

Reviews

DO NOT DELIVER TO USPS THEY DELIVERED ON A LUNCH BREAK AND BACK WHEN I BOUGHT TWO DAY SHIPPING THE COLD PRESSED OIL IS NOT TO BE IN A HOT USPS VEHICLE AND THEY RUN TO 8pm they would not turn the truck AROUND WOULD YOU GIVE ME A FREE OIL,  ANOTHER  MORROCAN OIL. OILS ARE TO REMAIN COOL AT TEMPERATURES OF 65 YOU HAVE NO PHONE NUMBER!!!
THE WOMAN DOESNT ANSWER THE PHONES

 7 years ago (15-03-2018)

The employees are a waste of space! I needed to ship a package to fort drum and waited in line and watch the aweful customer service these two women were putting out.. I wasn’t for sure how to ship a box I had all ready to go.. all she would say is you need to go over there and figure out how you want to ship it and bring it back? Which ok I am fine with but I had no clue or the cost of how to ship this package or what label to use..That’s why I am standing here in front of you. 2 days prior I went to post office on south side okc did the exact same thing.. he typed in zip told me different prices, I picked the price, he handed me the label to fill out types on his computer put stickers on it and was done in less than 5 mins.. I explained this to this lady and she said “I can assure you that didn’t happen” calling me a liar.. and the other lady working with her was like ummm I agree shaking her head in ghetto ass way.. I walked out with my package and will go to the south side post office from now on!! I wasn’t going to trust these ghetto acting people with my soldiers package!

 7 years ago (21-03-2018)

Horrible service, From 8am-5pm no one answered the phone 751-7096...then I called the 800 number and was told there was a 6 hour hold time to speak with customer service. My mail has been missing for a month and I can't get in touch with any one. They shouldn't even get one star.

 7 years ago (13-02-2018)

This is by far the worst Post Office I have ever experienced. I bought stamps the first week of December, and had 2 people in front of me. I waited in line for 15 full minutes. The Staff also let two people who finished packaging their items off to the side of the line cut in front of the 6+ people that had been waiting. Fast forward three weeks to today. My package was never delivered on the 12th and lost in the mail. I filed a complaint online only to have a very rude woman call me from The Village Post Office to explain their Policies. She did not even help with my lost package. I asked to speak to someone else who could help and she ignored my question and tried to cut the call off saying it was only meant to explain a policy. I still have a lost package, and no questions answered. I honestly do not know how any of their employees are still employed with them. I've lived all over this state and this is by far the slowest post office and full of the rudest employees imaginable. Avoid at all costs.

 7 years ago (28-12-2017)

I've had a  plethora of problems with this USPS two being this month. I understand that they have a lot traffic but that is no excuse for the lack of customer service... A lacking that goes up the chain. They said my package was delivered last week, it could have been, but I don't have it. I had to go up there, which is fine but I can't do that all the time. I spoke with the supervisor and she increasingly got more rude asking me if I really work the hours I say I do & if I can't find time to come in (I work about 50 miles away, so no.) I contacted the vendor & they are graciously sending me another package, she brought that up. Relevant? Hardly. I paid & waited on the package from 2 weeks ago, not this one & once the vendor sent the package it was USPS's responsibility. What would have happened if they weren't sending another one? What about time-sensitive packages? I understand accidents happen but again, I'm having repeated issues. I was in there looking for viable solutions to an ongoing problem, I kept it clean & concise giving her my history & different instances where I've been steered wrong by The Village USPS. I've called previously, no answer (i think that's policy but still) I've contacted USPS HQ numerous times, I've signed up for informed mail...what else can I do? I speak to this woman & I was met with an increasingly rude tone & little useful answers. Policy is policy but critical thinking, assuring the customer  & productive productivity goes a long way even if it's out of your control. The more questions I asked the more rude she got. If I could I'd have my packages sent another way, I would & if I could I'd give them zero stars because this is not the first, or second or third time. If someone comes across this & knows how I can go about not using USPS or if another USPS is better please let me know.

 7 years ago (27-09-2017)

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United States Postal Service

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