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Reviews, get directions and contact details for United States Postal Service

United States Postal Service
Address: 5707 S Cass Ave, Westmont, IL 60559, United States
Phone: (800) 275-8777
State: Illinois
City: Westmont
Zip Code: 60559


Opening Hours

Monday: 8:30 AM – 7:00 PM
Tuesday: 8:30 AM – 7:00 PM
Wednesday: 8:30 AM – 7:00 PM
Thursday: 8:30 AM – 7:00 PM
Friday: 8:30 AM – 7:00 PM
Saturday: 8:30 AM – 4:00 PM
Sunday: Closed

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Reviews
Requested for hold mail from Wednesday 2/28/18 and resume delivery Friday 3/9/18 because we were out of town witin those dates. When we arrived late Friday afternoon around 6:00 pm there was no mail delivered to us so we drove to the post office before closing time (6:30 pm) and picked up the mail ourselves. However, the next day Saturday I was expecting a package delivery and the tracking information posted that it was out for delivery that morning. I waited all day checking the tracking information for updates which kept on giving an updated information that it was out for delivery. By 6:00 pm it posted an update that the package was being held per customer request. The postman delivering the mail to our area is so damn lazy to check the status of our request or maybe the employee responsible for entering data online of client request is incompetent of performing his/her job.
7 years ago (10-03-2018)
my husband and i recently sent an international package. it has been more than 3 weeks and our family hasn't received the package, they claim they are not responsible for anything even before it gets to the destination! they even charged us about 70 dollars to send it? then who is responsible? this is ridiculous
8 years ago (08-07-2017)
This is the only post office that I can go to and everyone is polite and friendly. They're always nice here. Sometimes a little slow, but it's worth it to deal with friendly people instead of rude workers.
8 years ago (02-09-2017)
I submitted my application back in march of 2017 with my friend. In April of 2017, they received their passport while I received a letter stating my picture was incorrect and had to be redone. I applied for the passport with this post office and I wish I never did, especially with my departure date being 2 months away, but by being 8 weeks I assumed it was fair. Now that it is now May and my trip is in a few weeks, I'm worried that I'll have to pay $70 to expedite my process because the post office passport employee accepted a picture that wouldn't pass the passport agency's guidelines. Back in March when I applied for the passport at the post office, they stated everything including the picture was acceptable and now I might not go on my trip. I'm not looking forward to paying $70 to expedite this process, seeing how it wasn't my fault.
8 years ago (10-05-2017)
I am here now 835 am and still not open..wow
7 years ago (01-03-2018)
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