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Reviews, get directions and contact details for AutoNation Collision Center Mall of Georgia

AutoNation Collision Center Mall of Georgia
Address: 3505 Buford Drive Northeast, Buford, GA 30519, USA
Phone: (678) 804-2016
State: Georgia
City: Buford
Zip Code: 30519


Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

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Reviews
Everyone I was in contact with there was very nice, accommodating, and helpful. Dennis was the best! Helped take car seat out of car, and answered every concern that I had and kept me updated on my repairs. I would definitely do business with them again if needed!
7 years ago (16-03-2018)
We came back here for the third repaired services. Unfortunately, the service/the policy/the estimator, Mr. John Holmes as well as the overall collision center business way have been totally changed negatively and unprofessionally. The AutoNation Collision Center charged our insurance company for the repairing services, but in fact, they didn’t do for what they had been paid for, for instances: They just input the new bumper on. THAT’S EXACTLY IT. They didn’t wash the car - when we asked, John Holmes told us that our car need to WAX. That was not what we had asked. We just wanted the normal wash after the service since there are a lot of finger prints with oil, dirty pots and stains. The windshield/glass door and around the car look horrible. Our car is not the grandpa model. It is not just only frustrated, but it also an unacceptable service. Due to the last two previously quality service here- therefore we drove all the way from Buckhead to Mall of Georgia in order to get the service here. Based on what we unluckily experienced here, we don’t and dare not recommend this Collision Center to anybody. Good luck for the business AutoNation Collision Center. Thank you for the service with an era to reduced cost for operation in order to save your business. We hope, please do not treat and operate this kind of philosophy business to other customers.
7 years ago (02-02-2018)
I bought a used 2016 RAV4 at Auto Nation Mall of Georgia Toyota which had exterior scratches from one side of rear bumper to the other. Also brown scuff marks on left front fender and serious scratch on driver’s door handle. The collision center worked a miracle. No evidence remains of any of those problems. Car looks brand new. And customer service gave me a loaner at no charge. Fantastic experience.
7 years ago (05-03-2018)
They were very quick! Which shocked me because that’s never been my experience! They kept me up to date on everything! I would use them again and recommend using them!
8 years ago (28-12-2017)
Absolute great service all around. This time I needed my car repaired after a tree fell on top of it from Hurricane Irma. I could have picked any body shop but I chose here because I've had such great service from this location from the beginning when I first bought it. Repairs were great and it was like the tree never fell on top of it! You don't have to worry about anything here. They call and give timely, detailed updates and are very helpful with any questions you have.
8 years ago (20-10-2017)
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