Bentley Atlanta

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Address: 10995 Westside Pkwy, Alpharetta, GA 30009, USA

Phone: (678) 534-7469

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State: Georgia

Zip Code: 30009

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Reviews

I am a new Bentley owner residing in South Carolina.  When searching for service department, I researched Bentley High Point as well as the newest Certified Service Department at Bentley of Charlotte.  After speaking with the service manager, Suzanne, I decided to bring my Flying Spur here.  I could not have been happier with the service.  

The true test is when something doesn't go according to plan.  When I arrived to pick up my car, there was a slight misunderstanding on my part.  Without hesitation, the General Sales Manager and Suzanne volunteered to have my car delivered 3 hours, to my front door.  Truly, if you are looking for a great partner in keeping your Bentley in top shape, I recommend this dealership.

 8 years ago (23-01-2017)

Service department is great, but I wanted to trade on a newer bentley. I have never been more insulted on a deal. They wanted full retail for a car they bought at auction( and based on carfax, they have been working on it every month since they bought it) and offered over $10,000 less than auction sales for mine. My car has full documents of all service and up to date. Looking elsewhere for a car and dealer I can trust.
I finally worked out a deal on a certified convertible.  Always test drive the car. After the deal was done, I started to drive home and hit the interstate,  To my surprise the car had a vibration that would shake your teeth out. I called back to find out the car had 3 bent wheels. I brought it back the following week and they tried to straighten out the wheels. It helped but the steering wheel still shook .  I live out of town and this  is a pain to leave work and drive it down. 
I brought it back for service and called Sid.  He was very nice and got with service.  They replaced 2 of the wheels and a new battery. So Sid was a man of his word and did do something. I am changing from 1 star to 3 stars based on Sid helping  me out.

 8 years ago (02-04-2017)

Bentley is recognized as being the best in care quality.. I personally had a mishap with the finance department that I feel was handled improperly on behalf of the manager in charge. I adamantly argued my point which was more than valid only to get partially satisfied , even though the service was offered and paid for through my car note... fortunately they have a wonderful service department lady by the name of Susan who worked really hard and also comforted me through this ordeal.. I'm not fully satisfied but she made the process easy as she possibly could with what was in her power.. THANKS!!

 8 years ago (03-01-2017)

Bentley Atlanta = "Giving Great Cars A Bad Name"

I purchased two cars from this dealership and I warn you to stay away! Automobile Fraud was all throughout my entire second transaction including the forging of my signature and initials on the cars acceptance documents. I'll be glad to speak with you about my incredible experience...the Sales Manager Christopher "Pinocchio" Tuckley that can't tell the truth. Lies, lies and more lies. Stay away - Buy the Bentley, but go to another dealership. You'll be glad you did.

 8 years ago (10-01-2017)

Great help servicing and installing sport exhaust. I have to drive 3.5 hours to dealership but worth the drive to know how well maintain the Bentley will be.. Thanks Suzanne

 8 years ago (23-12-2016)

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