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Reviews, get directions and contact details for Best Western Williamsburg Historic District

About

We have just completed a Major Renovation with many upgrades to this Best Western Williamsburg Hotel Historic District. This smoke-free, pet-friendly hotel is within walking distance of Colonial Williamsburg's historic district.

Story

Located in Williamsburg,VA, the Best Western Williamsburg Historic District is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Address: 351 York St, Williamsburg, VA 23185, USA
Phone: (757) 229-4100
moc.tcirtsidcirotsihletohgrubsmailliw@snoitavreser
State: Virginia
Zip Code: 23185


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Reviews
It's a Best Western so don't think you're checking into a Courtyard. It was clean and the customer service was excellent. Tasha gave us great service and she went above and beyond to give us quality service. We left our clothes in the closet after we checked out and although housekeeping never found them, she helped us retrieve them days later. I paid for my room online for the wrong arrival date and she spoke to the manager to get me a refund.
7 years ago (20-08-2017)
Short stay. Decent room in the doggie hall. Great response to maintenance issues. $20 pet fee per stay. Staff were very nice with our dog. Facility shows signs of aging. Our room was clean and quiet. We'll stay there again.
7 years ago (17-09-2017)
1st thing for all Best Western rewards members to know- this Best Western does not give rewards points for a stay there. I find it odd that the Rewards Program ads would be posted in prominent locations in the lobby considering they don't support the program. The fitness center's equipment is somewhat worn. The water dispenser was also empty and no cups were available. I informed the staff the night I arrived, but only the water was replaced by the next morning. The pool was dirty as was the jacuzzi. The jacuzzi in particular had green mold in it and the water level was very low. The tiles in the jacuzzi were also dirty with mold. My wife and I were going to use those facilities until we took a closer look, which made us immediately head back to our room. The room itself was reasonably clean, but there were ants in the bathroom.
8 years ago (04-07-2017)
Some rooms are stinky, but great front desk customer service. Changed my room 3 times because of stink, thanks to front desk staff. Also got a complementary breakfast voucher, because of the inconvenience.
7 years ago (05-09-2017)
Great location but rooms and hotel look dated. Rooms are clean. Didn't use the pool or visit the attached restaurant. Definitely worth a look for the location. Nothing spectacular about the hotel though.
8 years ago (30-07-2017)
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