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Reviews, get directions and contact details for Budget Car Rental

Story

Budget Car Rental Pembroke Pines operates one of the world's best-known car rental brands. Budget is an industry leader in providing vehicle rental services to value-conscious travelers.

Address: 234 S Flamingo Rd, Pembroke Pines, FL 33025, USA
Phone: (954) 436-6453
State: Florida
City: Pembroke Pines
Zip Code: 33025


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 9:00 AM – 2:00 PM


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Reviews
I use this location because of the convenience, but definitely not the best customer service oriented location. Received a call less than 1 hour before picking up my rental to be told that the vehicle type is not available and that’s not my issue, it’s the lack of desire to help with getting another location involved or some type of consideration. They just gave me the 800 number to Budget and hung up. There are other issues, but just cannot be bothered. I’ll just go else where.
7 years ago (04-05-2018)
I reserved an economy car when I got there they had a very nice clean ready to go Nissan Sentra. I asked for an upgrade vehicle and they upgrade me for a few Dollars more. What a great experience I had with budget on pines and flamingo. I will definitely recommend budget for all your car rental needs.
7 years ago (10-05-2018)
ATMOSPHERE FRIENDLY!!! LOOKS CLEAN IN THE LOBBY!!! CARS ARE CLEAN AND READY TO GO FOR THE CUSTOMERS!!! GREAT JOB DETAILERS!!! THE REASON FOR THE 4 STARS IS BECAUSE THE RENTAL PRICES ARE TOO HIGH!!!! THINK MORE FOR LESS FORTUNATE CUSTOMERS!!!
7 years ago (28-01-2018)
Started off bad by them giving me a car that had almost no fuel. Fair enough we were there a half hour early but the T&Cs said we can come up to an hour early. But the things they made me sign prior to me knowing it didn't have hardly any fuel said that we were given a full-tank when we weren't. So I went back inside to tell them and they said as long as we return with more or same fuel as now, that they would be fine, which is sneaky since most likely they're gonna get free fuel out of me when I return as it was near empty. Which of course they did. Then my parents put the car on their Sunpass account for driving around in Florida. That way I wouldn't have to pay the extra fees from Budget. The sunpass account picked up ALL of the tolls I went through flawlessly, but then I still received a bill from Budget for ALL of the tolls plus extra fees. I contacted them about it and they decided to credit me only partial of their original Sunpass bill instead of all of it. Why are you charging me at all when my parents' Sunpass account will pay for it? Why are we being double charged? Surely this is a fault in Budget's system if they're taking Sunpass fees that I already paid via separate Sunpass account?
7 years ago (11-12-2017)
Service at this location is severely lacking. How do you confirm a reservation the day before with not only the location but the corporate office and they tell you we don't have your reservation or the car. Last time I'll ever come to this location. Error on there part and it's treated like it's nothing not even an apology
7 years ago (16-03-2018)
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