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Reviews, get directions and contact details for Century BMW

Century BMW

About

Century BMW of Huntsville: "The higher standard you deserve." We are BMW Sales, Service, Parts, Certified Collision Center, Accessories and, Custom BMW

Story

Welcome to Century BMW - part of Century Automotive Group!

Century BMW has always been in the "people business" and has a rich history of both family and employee bonds. From the third-generation dealer and president Tracy Jones to the tight-knit body of employees, Century BMW realizes the importance of employee relations as the driving force behind customer relations.

Century BMW's success begins with its focus on the people who work here. Century BMW strives to bring together a group of employees to form an outstanding performance team. We manage our business so as to earn the respect, cooperation and heart-power of our employees. If we take care of our employees, our employees will take care of our customers. In turn, they earn respect from the community and lifetime relationships with our customers. Century BMW's long-term, tenured employees are proof that we foster a committed environment, with 37% of our employees having been with us for over 10 years.

Century BMW prides itself on repeat and referred customers. The rewards have earned Century BMW the honor of leading the industry in customer satisfaction, with all of our franchises receiving above-average CSI (Customer Service Index) scores. With heart-felt commitment to every step of your car-owning experience, it's easy to see why here at Century BMW, you'll notice the difference.

Century BMW has won many prestigious awards in the industry, including the 2007 TIME Magazine Quality Dealer of the Year Award. In addition, the organization has sought to lend a hand to its supportive, growing community and has given back by participating in various fund raising events such as BMW's Ultimate Drive ® for the Susan G. Komen Breast Cancer Foundation.

Address: 3810 University Dr NW, Huntsville, AL 35816, USA
Phone: (256) 536-3800
moc.otuayrutnec@mlehliwd
State: Alabama
Zip Code: 35816


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Reviews
I can't tell you guys enough about how wonderful Century Automotive is! Parker and John are absolutely phenomenal -- I purchased a 2014 Audi A7 from these guys all the way from NC...they even did video tours of the car with their phones, along with a test drive...I couldn't of asked for better customer service or a better price on the vehicle. Paperwork was seamless, went great at my bank...they even mailed me a check for my NC state taxes! Car was delivered in a timely fashion (price incl the delivery fee). The Audi dealership near me reiterated how amazing of a car it was...I get so many looks and stares when I drive by, it truly is a fantastic car. Would def purchase another car from them :)
8 years ago (12-10-2017)
Three weeks ago I drove all the way from St. Louis to buy my certified BMW 550 M Sport from Century. The experience from start to finish did not disappoint. Bradley Dale was my sales rep and he was extremely responsive from the moment I reached out with interest via an online form. Since I was an out-of-town buyer who is 6.5hrs away (each way) I needed to ensure I knew everything I could about the car and its condition. Bradley answered all my questions and I asked a ton of them. I requested videos and he sent them. Upon arriving the condition of the car matched the expectations Bradley set through his photos, video and our conversation. No surprises. We were able to handle all price negotiations prior to me ever hitting the road and once again there were no surprises when I arrived. When I arrived I got a quick tour of a beautiful state-of-the-art facility. Everyone I met was friendly and seemed genuinely excited to see me. In fact, I had more than one person come up to me unprompted to ask if I was the guy buying that specific 550 M Sport and to tell me how much I was going to love it. I arrived and left with a sense of confidence in my purchase. David McGhee, the Finance Manager I worked with, made the process quick and seamless. They ensure all paperwork that was needed to register my car in my home state (MO) was filled out and mailed to my local license bureau. Through and through this was a truly great buying experience!
8 years ago (18-10-2017)
I would highly recommend Century to anyone thinking about purchasing a vehicle. They will exceed your customer service expectations. Parker, AL and David were helpful, informative, polite and professional. You couldn't ask for a better team.
8 years ago (30-11-2017)
We were looking for a used car and found one advertised on the Century BMW website. With checkbook in hand, we go to the dealership yesterday and ask to see the car listed on their website. First the woman I spoke with seemed confused as to how to actually find the car. So she goes and asks for help and then tells me that the car is not actually at the dealership and that it won't be there for 3 - 4 days. This is because they are preparing it to be sold and they have no way to go get the car. So they advertise a car for sale and then don't have it available. No mention on the website of coming soon (I checked when I got home). So either this dealership is advertising what the don't have for sale (bait & switch?) or they are operationally incompetent. And if they can't figure out this part of car ownership, how can they effectively provide service? It was a waste of our time....BUYER BEWARE!
8 years ago (31-12-2017)
I've dealt with Century BMW for 10 years and without hesitation highly recommend them. All of their employees are knowledgeable, friendly and motivated to making your buying, leasing or maintenance visit a pleasant experience.
8 years ago (29-12-2017)
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