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Comfort Inn & Suites Airport-American Way

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Comfort Inn & Suites Airport-American Way
Address: 4225 American Way, Memphis, TN 38118, USA
Phone: (901) 369-8005
State: Tennessee
City: Memphis
Zip Code: 38118


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
I am a person who is not interested in luxury amenities. I want a hotel that is clean, safe, conducive to sleep and reasonably priced. This hotel was all those things. The bed was comfortable, the shower worked well, the room was quiet and the curtains sufficiently blocked out any light. The breakfast was standard fare, but well stocked and there were plenty of tables to sit at. The staff was friendly and helpful. On our second day there, the desk clerk, Monty, took the time to ask if there was anything we needed. Although the hotel was not extremely close to downtown Memphis, it was near the highway so it was easy to get to town.
7 years ago (16-05-2018)
Thieves and apparently a staff with a negative IQ! I WILL NEVER BOOK A STAY AT ANY COMFORT INN AGAIN. After explaining I had a friendly 55# Golden Retriever, the front desk attendant told me dogs were allowed. They had a decent rate, reviews, green-space and location so I booked it. After a friend told me dogs were not allowed at Comfort Inns, I immediately called them again to double-check. I called 5+ days in advance and sure enough...NOT dog friendly; only 'service_dog' friendly. I requested a refund based on the fact I was given the wrong information. They refused to issue a refund. Their owner, the "Choice Hotels" brand will never get another penny from me. I'd give this "chain" a negative review if it were an option!
7 years ago (06-05-2018)
I got sick and had to extend my stay, but the hotel was sold out, except for a spa suite! They were so concerned and accommodated me best they could to one right across the hall and even helped me move. I needed some milk long after breakfast was over and they were happy to help me. The maintenance man, who was there all day even checked on me a couple times. I was glad to have been there during my ordeal. Beautiful place, rooms were super clean, and the Jacuzzi was awesome once I was feeling better!
7 years ago (04-04-2018)
4 night's stay. No problems what so ever. Friendly staff. Clean room. Breakfast was okay. Was very quiet .Only problem I had was the charge a extra $25 per day if you use a debit card
7 years ago (14-05-2018)
Decent place to stay. Clean room. The breakfast variety was surprisingly delicious. We noticed the house keeping staff forgot to give us bath towels. We called the front desk informing her that we only had wash cloth no bath towels. She asked us to come to the front desk to pick up the towels. My suggestion: Upon arrival make sure you have bath towels.
7 years ago (08-04-2018)
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