E-Z Rent-A-Car

Reviews, get directions and contact details for E-Z Rent-A-Car

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E-Z Rent-A-Car provides "The Best Value In Car Rental!"

Address: 1805 E Sky Harbor Cir S Suite E, Phoenix, AZ 85034, USA

Phone: (800) 277-5171

Website

State: Arizona

Zip Code: 85034

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

related searches: Ez rent a car central city airport, Ez rent a car central city prices, Ez rent a car central city reviews

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Reviews

Rented a car from this company and was ripped off. We were told that we will just pay 124.90 for 6 days and ended up paying a total of 432.24. Staff told us that we will get our refund back in 21 days. Waited and called customer service and was told that we didn’t make any deposit and we are not entitled for any refund. Customer service was so rude and obnoxious saying that we should have read the invoice before we signed. We have rented cars at different car companies and never had this kind of problem. DO NOT RENT FROM THIS COMPANY.. If you do CONSIDER YOURSELF A LOSER COZ THIS COMPANY WILL TOTALLY SCREW YOU WITHOUT YOU KNOWING IT. You’ll just find out that when all your money is taken and present you with an invoice with a lot of  BS THAT DETAILS THEIR CHARGES after the fact. I don’t even want to rate this company. They don’t deserve anything!!!

 7 years ago (09-01-2018)

This is a cat rental company inside a dark fumey parking garage, circumstances are what they are here. My experience was good since the agent had been talkative and knowledgeable about this company.  Thank you again for the great customer service.

 7 years ago (18-01-2018)

Oh, man; I'm glad I read these previous reviews before I drove in to get my rental. 

This is obviously intentional fraud that the company repeatedly entices customers with the claim of unlimited milage, only to say it's not unlimited after the customer gets the car. Unlike the other angry reviews, I called ahead the night before to learn this scam is real. I've attached the screen shot of my email reservation confirmation saying "unlimited mileage".

I didn't let their staff upset me. I told them I'm not playing along with their runaround to cancel the reservation. I just called my credit card company and disputed the charge. I have the proof, both in my  reservation confirmation document and the history of customer reviews here, that this business attempted to defraud me as it has onto others before me. Now, I just gotta get another rental from a credible business and I'm back on track.

 7 years ago (30-11-2017)

The prices were great—but the customer service was awful! The hidden fees, broken payment machine, unexplained documents, unorganized parking stalls, and no one to help us in the garage are just a few things we dealt with today. Lesson learned: pay a few dollars more to the “big guys” so that you feel like you’re being taken care of and shown some respect.

 7 years ago (21-11-2017)

After waiting in a medium length line at the airport kiosk, the transactions to rent the car we reserved and actually drive it away went fairly quickly. We got the car we wanted and are happy about it. Kudos to E-Z Rent-a-Car.

 7 years ago (11-12-2017)

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