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Reviews, get directions and contact details for Budget Azalea Park, Orlando East Rent-A-Car

Address: 6363 E Colonial Dr, Orlando, FL 32807, USA
Phone: (407) 658-0210
State: Florida
Zip Code: 32807


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Reviews
Worst company store ever. I called to find out why i was getting charge 2 days when i returned it back the next. Aubree was very tude didn't let me talk and while i was talking ahe handed the phone to Chris and i asked why she did that. That was rude from her and he said what that my issue can be resolved to customer service and i told him to let me explain what happen. I wanted to make a complaint about Aubree and he hung up the phone on me, tried calling back and no answer. Worse customer service ever, will not recommend and will never used them again.
8 years ago (04-03-2017)
Reserved a minivan in advance for $240....when I got to the counter at the airport they wanted $390 with all thier fees (including ins). Bottom line, I ended up without a car. Looking for s cheaper alternative. Very deceptive pricing. Customer service agent told me the insurance surcharge is mandatory. If it's 'mandatory' it should be included in the estimate. Online estimate said $240 with fees and taxes.
10 years ago (14-02-2016)
The airport location is forcing insurance on there customers and charging customers double for Florida tolls. This place is crooked. Nasty customer service reps too. I will be going straight to the top at Budget with this one. I will also be contacting the BBB.
10 years ago (07-02-2016)
Extremely rude. Manager didn't want to provide service His remarks were "it's Sunday" and "your kind isn't welcomed here" NEVER GOING BACK
9 years ago (29-05-2016)
Merv has been excellent to resolve my issue and concern eventhough the rental in question originated at Port Canaveral budget location where it was handled poorly. I greatly appreciate what he had done for me. Fantastic customer service and professionalism. Highly recommended.
11 years ago (13-01-2015)
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