Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 20 E Randolph St, Fl 3, Chicago, IL 60601, USA

Phone: (312) 251-0200

Website

State: Illinois

Zip Code: 60601

Opening Hours

Monday: 7:00 AM – 6:30 PM
Tuesday: 7:00 AM – 6:30 PM
Wednesday: 7:00 AM – 6:30 PM
Thursday: 7:00 AM – 6:30 PM
Friday: 7:00 AM – 6:30 PM
Saturday: 7:00 AM – 3:00 PM
Sunday: 8:00 AM – 5:00 PM

Update Info

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Reviews

Great and efficient service. I have used this rental facility with some frequency over the past four years or so. The employees are attentive and accommodating. Most importantly, they are great at getting you in and out quickly. As a somewhat frequent renter, I know the drill so I appreciate the efficiency of the check in and out process. It doesn't hurt that they are always friendly and nice, too!

 9 years ago (20-11-2017)

Enterprise never fails to impress me and this rental experience was no exception. Becks is a wonderful, helpful employee. I'm so grateful he put me in a 4-wheel drive car Christmas eve to brave the snowstorms, and get me home for the holidays. I don't believe I would have safely made it without this thoughtful upgrade. Thank you for putting the safety and comfort of your customers first. Enterprise rocks, and so does Becks!

 9 years ago (28-12-2017)

Wish I could have give this location below zero stars. Was told to leave the office in zero degree weather after taking the Subway from Midway airport. I wanted to use a credit/debit card which I have done many times before at enterprise and other car rentals.  Manager, Bex Trout, says he had called me to make sure I am using a major credit card. I check my phone. He called 12 minutes before I arrived. I tell him it seemed he would have called the day before prior to me leaving Georgia since I had a reservation.  He says I need 2 utility bills and instate Id to use my card. I ask if this is a published enterprise policy or one he is making up off the top of his head. He says he is offended. I have disrespected him and I must get out of his office. I leave. I go to the building lobby to try to use my phone to locate another car rental. I reach HERTZ. They will take my card but I must walk 7 blocks to their location. I am already freezing. It is zero degrees and I am not prepared to walk nearly a mile. I finally get a car from Hertz using the same credit/debit card and much Respect!!! 
Horrible customer service!!! Inhuman, uncaring, compassionless treatment!!!
I’m from out of town!!! It’s record cold temperature outside!!!!!
A Cold town and a Cold Heartless Company!!!
Even if you don’t give me a car, must I be put out in the cold!!!!

      
      
      
 9 years ago (31-12-2017)

My experience this time with 20 E Randolph Chicago enterprise was amazing. I rented the car for 3 days but returned the car 1 hour after 2nd day was over. They themselves were very courteous and gave me the 3rd unused day fee back. I was surprised. This is a very good gesture, I will enterprise back.

 9 years ago (08-11-2017)

Always great cars. Always efficient service. Even when I've showed up without a reservation, they've been able to hook me up (even 5 mins before closing). Love my people at the downtown location. I don't go anywhere else anymore. 100!

 9 years ago (01-11-2017)

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Enterprise Rent-A-Car

Reviews, get directions and contact details for Enterprise Rent-A-Car

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