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Reviews, get directions and contact details for Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 3680 Park 42 Dr, Cincinnati, OH 45241, USA
Phone: (513) 956-2400
State: Ohio
Zip Code: 45241


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Reviews
Friendly staff makes it easy to have a great rental experience. Car was great and clean.
9 years ago (14-02-2017)
The two ladies that were working when I picked the car up were not the friendliest. The vehicle was ok at best. Seats were stained to the point that it grossed me out and there was food down in the seat cracks and the vehicle smelled rather musty. Drop off was easy and the gentleman that helped me was very professional and timely. I won't be going with this company anymore.
9 years ago (26-10-2016)
Always very friendly atmosphere. Very quick service, never any waits. Car is always ready to go as soon as I get there.
9 years ago (06-10-2016)
The customer service was 100% outstanding BUT - BE SURE to check the car before you drive off, the car drove fine, BUT it was like a cheap motel when I turned the AC on and I was bombarded with cigarette smoke rank which would gag a maggot. It took 2 days to get it out of my clothes and nostrils. It was partly my fault for not checking, but for the life of me why would they allow anyone to smoke in a brand new car making it unsavory for the rest of the world. I would and will rent from them again, but with better precautions taken to be sure.
9 years ago (25-08-2016)
This location has excellent customer service, they got me in and out and on my way in a nice rental car that was great on gas and had no extra charges like some of the other competitors charge for car rentals. I have had several bad experiences with different enterprise locations from being given cars with dents, scratches and bad smells to poor customer service, long waits when picking up, and them not having the car I requested and instead of just giving the next car upgrade for the same price wasting a lot of their and the customers time. There should be a log kept for customers with the rental car places that they can access each time you rent a car from them so they can keep up with the customers who keep the rentals well kept. This would also help with the rental car pick up process. I will definitely recommend and use the location for my next rental car needs.
9 years ago (06-04-2016)
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