Hertz

Reviews, get directions and contact details for Hertz

Address: 5000 S IH 35 Frontage Rd, Austin, TX 78745, USA

Phone: (512) 445-7167

Website

State: Texas

Zip Code: 78745

Update Info

Similar places near

Enterprise Rent-A-Car 973 meter We called ahead saying what time that we would be arriving. When we got there, there...

Enterprise Rent-A-Car 2 miles I had a great experience with this location!! The person that helped me was very know...

Enterprise Rent-A-Car 3 miles Tyler was GREAT!! He helped me in my time of need. I will be back.

Enterprise Rent-A-Car 4 miles We were told by a Hertz employee when we arrived at their office that the car we rese...

Enterprise Rent-A-Car 4 miles The staff at this location is awesome. They rescued me after a terrible experience wi...

Budget Car Rental 4 miles We will never rent from budget ever again. The whole rental was the biggest sham of t...

Enterprise Rent-A-Car 5 miles I appreciated that my car was ready upon arrival. I called ahead to let them know tha...

Hertz 5 miles First off before I even ordered this car, I called to make sure I could rent it becau...

Avis 5 miles Very helpful staff. They helped me when nearby Hertz didn't honor my reservation sayi...

Budget Car Rental 5 miles Reserved car an hour prior to getting to rental office. Staff was very friendly and c...

Hertz 5 miles Worst experience, over charged, and extremely unhealthful. Refused to replace a car ...

Payless Car Rental 6 miles Made a reservation for absolutely no reason. The guy at counter was so lazy and clear...

Thrifty Car Rental 6 miles Hours state that they open at the counter at 6am. Long flight from Anchorage to Austi...

Dollar Rent a Car 6 miles - CAR was old with 30,000 miles - Eventhough declined extra insurance, agent asked fo...

National Car Rental 6 miles National makes it easy to pick up and drop off the car. The biggest issue I have is t...

Hertz 6 miles I have used this location several times with great success. The folks are always will...

Avis Car Rental 7 miles got a awesome jeep grand cherokee SUV rental for a great price. The staff there is s...

Budget Car Rental 7 miles Barbara makes this place the only car rental spot I will go to ever again.

Reviews

Overall, it was like any other car rental place.  They were pretty fast and gave me a ride to and from home.  The rental lot is in the back of a dealership which is weird.  I have to say that the ride to pick up my rental vehicle was scary as I had told the driver I had just been in a traumatic accident the day before on the highway.  She ran a red light and proceeded to take the highway route to the rental place instead of the much faster and less stressful surface streets.  The gentleman who gave me a ride back to my residence after dropping off my rental made off putting comments about people of the LBGTQ community.  His ignorance made me uncomfortable.  If you are looking for a rental car and not stellar personalities, I would give them a call.  I am not sure how the pricing was as the insurance company paid for the car.

 8 years ago (22-06-2017)

What a bunch dishonest and rude employees. Ford got me a rental from these guys covered u see my warranty and the car came in dirty with pet hair in it. I did not really care because it was free and had to go pick up my son from the summer camp.5 days later, when I return the rental they told me that I had to pay $300 for detailed cleaning because I kept a dog in the car they said. I told the person it is ridiculous because that's how they gave me the vehicle at the first place and I currently do not have a pet around my house or any near place. I told them I must be mentally ill to put pet in the vehicle and not to clean it before return with a knowledge of pay in $300 out of pocket. This is a shame if they are pulling this bs out on every customer like that all the time. Maxwell Auto should change this operation to some other company. I called my bank immediately and that charge is being blocked as soon as they run it through. I will never ever do any business with Hertz again. This is not how you treat your customers. 

 8 years ago (11-07-2017)

Had to rent a car for 5 days and on a budget the guys there were so helpful and got me going fast. Easy. And under budget! Thanks and this will be my to go place from here on out!

 8 years ago (04-05-2017)

Positive overall, however, they never answer the phone.  It rings forever and if someone does answer they put you on hold and never come back.

 8 years ago (20-05-2017)

Was not told about not accepting prepaid debit card as formal of payment. Was lied to about manager being at location when asked to speak to him. After calling corporate office and speaking about my situation in front of other customers the branch manager then speaks up to inform me he was the manager and the was nothing they could do to help me. He then told me they would give me a ride back to the body shop where my car was so I could figure things out. Not one ounce of sympathy nor empathy was given just a whole lot could care less attitude! I will never do business with hertz nor will I allow family or friends to either. I came to enterprise and was greeted with a smile and was more than helpful

 9 years ago (02-08-2016)

Comment on this business

Map, Satellite View
Street View

to add Hertz map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=hertz&id=299460&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/hertz-i299460.html" target="_blank" title="Hertz">Hertz</a></p>

Reviews, get directions and contact details for Hertz

Find nearby businesses, restaurants and hotels

We use cookies