Jersey Mike's Subs

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"Jersey Mike's, a fast-casual sub sandwich franchise with more than 2,100 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike's serves authentic East Coast-style subs on fresh baked bread - the same recipe it started with over 60 years ago. The company's mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates."

Address: 8481 Winton Rd , Cincinnati 45231, OH, US

Phone: (513) 522-5774

State: OH

City: Cincinnati

Zip Code: 45231

Opening Hours

Monday: 10:00-21:00
Tuesday: 10:00-21:00
Wednesday: 10:00-21:00
Thursday: 10:00-21:00
Friday: 10:00-21:00
Saturday: 10:00-21:00
Sunday: 10:00-21:00

Update Info

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Reviews

I visited this location on Thursday November 3rd 2022. I ordered 3 giant sandwiches. The manager proceeded to put on gloves, check out multiple customers at the register and then use this exact same gloves to make my sandwiches. I. I asked the manager if he could change his gloves and remake my sandwiches as that was unsanitary.. He proceeded to tell me no and that he had only used his knuckle to touch the register and that it was not unsanitary. He was very rude and very disrespectful and that is disgusting. Go there at your own risk. If I could give the zero stars, that would be sufficient.

I went to this lociation on December 6th and had a bad experience.  The employees provide extremely slow service. They are more interested in making online sandwiches in front of yours at a glacial pace, taking one minute per tomato to put on the sandwich, while they sit and have conversations with each other instead of actually giving good customer service to the people in the store.  Also, there will be many employees who just hide in the back and do not want to help with the lines get long. They pop up randomly and you wonder “where were you when there was only 2 people out here manning the sandwich line”.  I do not recommend this location anymore. In the future, I will be going to the cheviot location where the employees actually care about good customer service.  On a last note: I didn’t have any issues with the good quality, the sandwich was fine.

I did an online order. I was nicely greeted today… i ordered the:  #65 Portabella Chicken Cheese Steak - Regular. there was no chicken on the sandwich. no seasoning. very, very bland. wouldn’t order again. my second time visiting this location. the first time i had jersey mike’s the employees didn’t acknowledge me. im not sure if i would visit again. first bad service, now bland no chicken sandwiches. i only enjoyed the cream soda, the chips and brownies and cookies during both visits.

Love the food but terrible customer service. Walked into the store shortly before close, 4 people standing behind the counter, one customer being helped. Employee tells me they are closed. I said you close at 9 and it's not 9 yet. She replies "Yeah" with an attitude and proceeds to stare at me. I left, no food.  It only takes minutes to prepare a sandwich, I could have ordered, paid and left before close.  Called and spoke to the manager Tonya today and she pretty much blew me off and cut the call short because it was lunch time. Won't go back. Reading over reviews this seems to be a common problem.

Terrible customer service. Employees were extremely slow, even though the place was empty. Continued to “goof off” in back of building.  2 out of the three total tables in the restaurant were take up by the workers personal belongings. One of the employees was doing all of the work while three of the others stood there and did nothing.

We love their subs first time we've ordered them on doordash they up charge 4 dollars for each Giant sub. their website has different prices. do not order through doordash ever again.

I used to go to this location a lot when I worked at Krogers I was never disappointed I always got the best service back then. So Saturday I decided I wanted to buy me a chipotle chicken cheese hot sub they were only taking online orders because they were short on staff That was fine with me so i made a guest account and ordered my food they give you a time to pick it up and when I arrived my food was sitting on the pick up table hot and ready. Even though it was the two young ladies in there they still gave me a nice fresh sandwich thank you so much this location never disappoints me..sadly today I tried a different jersey mikes and let’s just say never again will I buy food from that location I will be sticking to finneytown!!!! WHERE MY FOOD IS FRESH!!!!!!

Was In The Store 4/5/22 At 8:45 pm The Service Was Very Poor Ask For A Splash Of Vinger And Oil And He  Just Pour It I Had To Him To Stop Ask For X-Mayo He Didn't Know When To Stop. He Pushed The Sandwich To Me Without A Bag Had To Ask For A Bag Had To  Come Back In And Ask For A Receipt ,He Never Asked For Customer Rewards. So Not To Run Into This Problem Again I'll Take My Business To Another Jersey Mike's.

BUYER BEWARE! The location at 8870 Winton Rd Cincinnati Ohio. The food you ordered will not look like it should. The manager whom she stated is related to the franchise owner, is so immature when dealing with poor customer service/order issues. What she will do is over talk you and basically repeat, la la la la la to you. I suggest if you EVER order to NEVER order online or over the phone. Go in so you can watch your food being made and correct as they put your sandwich together. I will never again give my money to this franchise location if any. If one makes money I'm thinking they all do under the umbrella.

Worst Jersey Mike’s location in the country!!! Avoid at all costs! Drive another ten minutes and find another location!

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