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Reviews, get directions and contact details for Koons Sterling Ford

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Serving the Sterling and surrounding Loudon County communities, Koons Ford specializes in the sales and service of Ford vehicles along with full-line certified pre-owned. Koons is on the Top 25 list of largest automotive groups in the U.S., and one of the largest online dealers in the nation. Koons was named one of Washington Business Journal’s “Best Places to Work” in 2009, 2010 and 2011. Krystal Koons is the official spokesperson for Jim Koons Automotive Companies.

Address: 46869 Harry Byrd Hwy, Sterling, VA 20164, USA
Phone: (703) 430-7700
moc.snook@stnemmoc
State: Virginia
Zip Code: 20164


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
I have bought three cars from Koons at Sterling, and the deals have been great. The sales persons have been fair and honest, and have given me what I consider great and fair deals. I have benefited from their "WOW" deals--best price, terms and deals in town. My three vehicles were always serviced at Koons, and though not perfect the service was almost perfect. Being an attorney I can be rough around the edges, and the service personnel has put up with me at time I wouldn't put up with me. Service personnel at Koons are amongst the best in terms of resolving hard to resolve issues even with hard knocks like me. They have always resolved all issues to my complete satisfaction. The prices are not cheap, but the work results are excellent. Hence, my cars have lasted me for 10 years or more. My 2014 Explorer is like new because of the service at Koons. From the moment I call for an appointment--the phone attendance is great, courteous, friendly, and they will accommodate my crazy schedule as much as possible, and give me text, email and phone call reminders. They will also work at rescheduling if I have to cancel. Even the cashiers are excellent--they take my money with as little pain as possible, always sweet, kind and friendly. Today was a perfect service day--I didn't know that they wash your car for free--all you have to do is ask for it--with all the salt and chemicals on my car taken off, and looking like new I was a very happy customer--beyond happy. Yes, I love Koons in Sterling. Arturo Hernandez
7 years ago (18-01-2018)
I came in to browse for a new car and got excellent service. The sales guy didn't push me to buy anything and were really helpful. I'm excited to come buy a new car from here. Check this place out!
7 years ago (20-02-2018)
Had oil change, tires rotated on our Ford Transit 350, modified wheelchair van. Rob Teasdale is the best Service Mgr ever! Welcoming as well as efficient. Only reason they didn’t get 5 stars is my tire pressure gauge went off a mile down the road after leaving and had to run it back. They quickly fixed. Minor error. Will be back for future appointments
7 years ago (24-12-2017)
One of the best car buying experiences I have ever had! A shout out to Rick for doing a great job and being very good at communicating with me through the buying experience. Also a shout out to Mark the manager for giving me a great deal on my car! I would recommend this dealership to anyone.
7 years ago (23-11-2017)
I bought my car from Koons sterling Ford 2 years ago and have gotten a couple services done there. I Just recently brought my car in for a VA state inspection, Laurel took amazing care of me and insured that my needs were taken care of. I will bring my car to Koons for any type of service from now on. And reccomend to friends to buy a Ford! Koons, your Costumer service is unbeatable. Thank you so much for a nonstressful, easy experience!
7 years ago (03-02-2018)
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