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Reviews, get directions and contact details for Martin's

Martin's
Address: 896 Joe Frank Harris Pkwy , Cartersville 30120, GA, US
Phone: (770) 387-0251
State: GA
City: Cartersville
Zip Code: 30120


Opening Hours

Monday: 05:00-15:00
Tuesday: 05:00-15:00
Wednesday: 05:00-15:00
Thursday: 05:00-15:00
Friday: 05:00-15:00
Saturday: 05:00-15:00
Sunday: 06:00-15:00


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Reviews
Gravy was too thick and didn't put enough on it, so I couldn't choke down the dry biscuits and the steak was so small you could eat it in 2 bites. And they never have onion rings. So I suggest they remove them from the menu. I definitely will not go to this one again. I will drive a little further to go to the other cartersville location as that one is excellent.
Martin's is a must when I visit my hometown! The biscuits are the best I've ever had. On this visit I had the sausage, egg, and cheese biscuit, my husband had the chicken, egg, and cheese biscuit, and my son had the bacon, egg, and cheese biscuit. The line was long, but moved quickly.Food: 5/5
The Martin's on Joe Frank is the worst one, everytime I go to particular one their customer service is always trash, the food is always cold , when I let them know about my food they always get an nasty attitude and I have to wait over 25 minutes for them to remake my order. They seem to lie about menu prices. I've had one employee as well as other paying customers stop me and apologize to me on how her coworkers treated me in front of other customer. I will no longer be earing at Martin's, I'm sure that me as one person want stop anything I'm not trying to but I damn sure want spend my hard earned money at a place that doesn't know how to treat their customers the same.
My favorite biscuit place. I would have given a better rating but yall are so slow and before you say blah blah you work it... I did for years. Also, yall mess up orders pretty frequently.Food: 5/5
This is not the martins I grew up loving!!! They barely gave me enough gravy to cover the biscuit, they used to be packed with gravy. Not to mention the friendly workers that used to work there aren’t too friendly these days.
I have been eating at Martin’s my entire life. The food is always good. The biscuits are fluffy and delicious plus the food always seems fresh. Been getting the Chicken, Egg, and Cheese Biscuit for a long time and it hasn’t gotten old. I have never felt like the service was sub par although wait time have always been a little high. However, my family and I just went through the drive through and we’re presently surprised by the cheerful attitude, politeness, and attention to detail that we received. When my wife ordered the young lady spoke very clearly and responded yes ma’am when replying to my wife’s questions. She was patient and repeated our order back to us to ensure everything was correct. When we arrived at the window we could instantly match the kind voice to the smiling face we were seeing. I asked the young ladies name, Brooklyn, and let her know that “This has been the best drive though experience I have had in years.” I would assume that she has a bit a happy disposition all the time, but her respect and professionalism were very impressive. This young lady has given me a little hope that there are hard working helpful people still entering the workforce. My suggestion to management would be to promote Brooklyn quickly and have her involve in creating customer experience training for the company. If she isn’t promoted someone is going to see what we did and offer her a better opportunity.
Got a steak biscuit and there was a bone like substance in the meat. It were wedged in between my teeth because you know there isn’t suppose to be bones in a biscuit. Now two of my teeth are messed up and I have no clue what to do.
When I arrived at Martins the line was wrapped around the building stretching all the way to the empty gas station next door. The line moved fairly quick. I was met with a friendly voice at the speaker. My order was filled perfectly and my food was hot and fresh. Tara, the cashier who took my order was friendly and efficient. Making my wait a pleasant experience. It's nice to see people who are able to work under pressure and still are friendly and professional. Thank you Tara!!
When is Martin's corporate office going to realize they have huge problem with this restaurant not being big enough to handle Cartersville's growing population?..I like the food but they need a new restaurant..now Taco Bell has bought the property next door that Martin's should have pursued to begin with and now you have a even worse traffic nightmare!! And need a dining room that big enough so you can actually sit down..Listen to us Martin's!!!
The waiting time it’s ridiculous more than 20 minutes to get our food if the waiting time was less I would be eating there more often cuz food it’s good they need to hire more efficient workers.
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