Prime Honda - Boston

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Address: 1575 VFW Pkwy, West Roxbury, MA 02132, USA

Phone: (339) 204-0698

Website

State: Massachusetts

City: Boston

Zip Code: 02132

Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 8:30 AM – 7:00 PM
Saturday: 8:30 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews

I really like Prime Honda. I've owned more cars than I care to mention in my lifetime and I have been to service departments of many makes. Prime Honda is up there with the best of them. 

I had a B1 service for my 2014 Honda Odyssey performed today. I also had a recall and service campaign that I wanted addressed. The work was all performed in a timely manner and I was notified that the service campaign would take more time due to the way it is performed so I wasn't taken by surprise. It's all about the small details.

Randy, my service writer, was very courteous and listened to all my concerns. He even let me use one of their website service coupons after the fact. He had initially recommended that I follow the dealership's version of the B1 service, which was more expensive and had more items  that I could check myself such as cabin air filter. I politely declined and told him I wanted what Honda recommends only. There was no attempt to upset beyond that point. He even recommended a cheaper service due to the fact that I had just bought new tires and had an alignment the day before. That's honesty. There was no attitude. And that's refreshing. As someone who use to wrench my own cars, I don't need to pay for things I can easily address that won't affect the performance of the vehicle. 

In conclusion, I have no reservations to recommending Prime Honda for service. Their prices are very competitive and you can always find online coupons from their own site to save some money. They do their work right the first time and actually listen to the customer. The waiting area is one of the best also with a big screen TV and auditorium like seating to keep you or the kids distracted while you wait.

Finally, I struck up a nice conversation with one of they salesmen named Simon while I was checking out the in super high demand Civic Type R. Sales staff seems pretty laid back and I had the same experience when I mouth my Odyssey from them 4 years back.

 8 years ago (12-12-2017)

I needed service today a couple of different things and met a young woman with a friendly smile who was so polite professional and took care of everything and it didn't take long. Four Brand New Key, oil change and car wash. I'm impressed by the service it is definitely upgrade from last year so thank you very much Prime Honda you doing better in 2018 and it's awesome!!!

 8 years ago (19-01-2018)

I had a great experience at Prime Honda. Brandelle was the person who assisted me with my purchase and he made the process run as smooth as possible. He made sure that I made the right choice. I would recommend this place to anyone who is looking to make a purchase.

 7 years ago (14-02-2018)

This dealership has gone horribly downhill. Bought my first car in MA here about 17 years ago when it was Claire Motors and am now looking for a new dealership. They talked me into leasing and I got screwed in the end. Original Salesman got fired and everything he told me was incorrect and I couldn’t do anything about it. Cost me a fortune. Typically over 2 hours of waiting for an oil change. Staff is rude and unfriendly. I’ve reached out to them privately over issues I’ve had with no response. Find another dealership. I keep trying to give them another chance as I know things happen sometimes but haven’t had a good experience in over a year.... time to move on.

 8 years ago (08-01-2018)

Great service from our wonderful Advisor Randy. He was really helpful, car runs smooth, and price was extremely fair. Purchased three cars from them and been going to service center since 2005. Very Satisfied.

 8 years ago (16-01-2018)

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Prime Honda - Boston

Reviews, get directions and contact details for Prime Honda - Boston

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