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Reviews, get directions and contact details for The Empire Hotel

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The Empire Hotel is New York City's leading boutique hotel and a celebration destination. Become a "fan" and get insider information about what's happening in New York City and at the hotel.

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The 426 richly appointed guest rooms at The Empire Hotel represent a new standard in New York City boutique hotel accommodations. You can hold your next meeting or event at this conveniently located NYC hotel and take advantage of our unique indoor and outdoor venues. Our rooftop pool deck with private cabanas offers unparalleled views of the Hudson River, Lincoln Center, Central Park and the city. Our spacious indoor meeting space is designed in the mid century modernistic style to compliment the majesty of Lincoln Center. The Empire Lobby Bar offers a hip and romantic setting for that before or after dinner drink. Try our signature cocktails or select from the menu of outstanding wine and champagne available at this distinctive New York City hotel bar. Located on the 12th floor of our distinctive New York City luxury hotel is The Empire Hotel Rooftop Bar & Lounge which offers magnificent views of Lincoln Center as well as the Broadway & Columbus Avenue gateway to Manhattan's Upper West Side.

Address: 44 W 63rd St, New York, NY 10023, USA
Phone: (212) 265-7400
moc.ytilatipsohmadretsma@snoitavreser
State: New York
Zip Code: 10023


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Reviews
Truly Terrible! DO NOT STAY HERE! As a local New Yorker we needed a place to stay as we are moving between upper west side apartments. Should have run the other way when I was waiting in line behind a woman at the front desk complaining that there were toenail clippings all over her hotel room floor. We got to our room (after two attempts because the room keys didn't work the first time) and there was NO AC - it was HOT. They turned it on and said it would cool down in an hour or so and offered us a fan - great, tell that to my over heated and now over tired one year old. The front desk guys were unapologetic and obnoxious - this place gives New Yorkers a bad name. The rooms are really small, dark and cramped. Such a great location but such a horrible experience. So many better places to stay.
8 years ago (28-09-2017)
I had room 206 which was terrible. There was a blind window and therefore almost no daylight which is depressing especially when you are jet-lagged. More over the room was very noisy because of the air conditioning units very loud (not even mine that I stopped). I had to wear ear plugs to be able to sleep, fantastic. The room needs refurbishment and is so dark!!! The service is just average - they don't even ask if you had a nice stay... The rooftop bar is great in terms of location/view. And the breakfast is just average for 26USD: you'd better choose to go to the Starbucks next door.
8 years ago (29-09-2017)
Thanks for the heads up Trish, for giving an honest room tour review. I would not recommend this to anyone that just wants to have a good night's rest. ***UPDATED REVIEW*** Excuse me to whoever you are, 🙄😔😔😔 This is not my story that I was sharing to everyone. This was about 'her' story that I was sharing with the world due to the crappy stay that 'she' had during her visit to NYC on new year's Eve in late 2013, and it wasn't her fault that you were going to jack up the prices during her stay. That's f&&ked up and you know it! That is not okay at all and I hope you guys ARE PROUD of what you have done to this girl by stealing money from her like you do to everyone else. To be clear, I have NEVER visited this horrible establishment and I'm NOT going to. So there. 🙄🙄🙄
8 years ago (08-09-2017)
I would think twice before booking this hotel for your stay and I would not stay here again. My flight was cancelled from Toronto to NYC - as if that wasn't bad enough, the hotel wouldn't refund the night we missed, even after I showed them the official confirmation from the airline. Poor customer service all around. I wish they were a bit more polite and humane for our stay. On top of that, the shower was broken for our stay and the water splashed everywhere. The AC unit was old and didn't work well.
8 years ago (07-08-2017)
3.5. Not anything special here, but a fabulous location on the West side. This used to be a business hotel & is now more Euro-touristy. It's perfectly adequate, just don't expect too much. The rooftop bar doesn't have that great a view, & drinks are pricey -- there are better bars, rooftop or not. If noise bothers you make sure you're several floors up. A few view rooms but 90% of the reason to stay here is location. You can throw a rock to Lincoln Center & Columbus Circle subway station. Easy to go just abt anywhere from here, & very short walk to Central Park.
8 years ago (11-09-2017)
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