Thrifty Car Rental

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Address: 1201 Briley Pkwy, Nashville, TN 37217, USA

Phone: (615) 724-7628

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State: Tennessee

City: Nashville

Zip Code: 37217

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Reviews

BEWARE! 
Beware of fraudulent charges!
 These people are frauds or very stupid. I was over charged for a rental car, then charged twice, and on top of that charged again two more times for services I did not use or need. I was charged $350 for the rental, the agreement stated I was to be charged $211. Then after looking at my expense report, I was charged for the rental car twice. The customer service rep on the phone was very very rude and did not resolve my issue, only to hang up on me. Later, I find out that I was charged for insurance on the rental, even after I had declined the supplement insurance becuase my policy already covers an accident with a rental car. THEEEEENNN.... three days later I got a letter in the mail that states the rental company is going to charge me ANOTHER $170 in FEES for a $29.17 toll on the Florida Turnpike. (Toll by plate...no choice) All said and done, my $211 rental car ACTUAL COST was $741.         FML
I am writing this review to warn others about fraudulent charges and hidden fees. These large businesses think they can lie and steal to make a profit. Well, they can if no one stands up to them. 
I have already contacted my attorney, who advised against leaving a review, but I can not let another person be DOOPED out of their hard earned money. I fully intened to prosecute everyone who had a part in the rental agreement and over charges.

      
      
      
 8 years ago (19-09-2017)

If I were you guys I would do a deep background check on employee ‎Scotty Holmstrom

 11 years ago (26-02-2015)

Friendly staff

 8 years ago (22-06-2017)

The following is in the small print of the reservation e-mail.

"Thrifty does not accept the small key ring credit cards. In the event a customer presents the key ring credit card at the time of rental, the location may ask you to present the standard size credit card or another form of payment."

In this day and age, I have no idea what difference it would make if my credit card is 1x1.5 inches instead of 2.5x3 inches (and easier to travel with.  When I asked them why they had this policy they said it was their "company policy not to accept key ring cards, with no exceptions."  I have two days to find a new rental car for the week I will be at that location.

 17 years ago (05-10-2009)

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Thrifty Car Rental

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