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United States Post Office - AuburnPk. Station

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Address: 8345 S Ashland Ave, Chicago, IL 60620, USA
Phone: (773) 239-5088
State: Illinois
Zip Code: 60620


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Reviews
So Iam beyond livid and possibly in shock after picking up my mail that was placed on hold for a month... I have four days worth of mail. I now need to reorder my debit card after being told that I had no more mail. This post office as well as the carriers have to be the worst in the city. Of course the carrier is going to vehemently proclaim that this is all the mail in an effort to avoid getting in trouble. I apologize if this post is not grammatically correct, I am just upset! I spoke with the manager who was pleasant, but ultimately, my mail is still in mail heaven. We plan our trust with the post office and our carriers to perform a service and mail is extremely important! Thanks for your time.
8 years ago (08-11-2017)
Came in to send a letter priority express as I have done a few times before as recent as last week. The postal worker that normally assist me was busy so I had to be serviced by someone else. This person informed me to send it Priority Express it would cost $23.00. I informed her that I didn't want to send it priority express but priority mail as I usually do. She then informed me that that would take 2-3 days and then directed me to put it in the mailbox. I informed her that that isn;t how its usually handled to which she replies "well to send it priority mail it would cost $6.65 and you don't have enough money as you have it stamped for $6.35." i informed her that due to the fact it was coming from a business we only pay said amount on the email because we receive a discount. Again she dismissed me and told me to step back in line to allow the normal girl to handle it. After approximately 10 minutes of waiting the normal postal worker told me the amount was correct and that it should arrive within a day. I asked the first postal worker her name to which she replied "It's MARIE and that's all you need to know." I said okay and turned to walk out and she loudly says "because this is the real deal here!" I f i never have to go back I'll be grateful.
8 years ago (11-10-2017)
I really don't know what's going on here but I haven't been receiving any of my mail. Important documents are coming up missing. And if I do get my mail its always opened or damaged. Smh and no one has gotten back to me about my issue horrible service
8 years ago (31-05-2017)
UPDATE: Just wanted to give final update. Very disappointed at last visit. What you state as Rules and Regulations, I proceeded to verify with 3 different USPS sources: a Supervisor at the 800# and 2 separate locations, who all agreed, my refund for Guaranteed shipping should have been honored. Your reasoning: unable to verify my company, Even though I've mailed over 154 pkgs via your facility, I've patronized your location for the past year, I know most of you by name, I had my Shipping Receipt, transaction Receipt, even my credit card that the transaction was made against My Company Credit Card My identification Yet, you denied the request and instructed me to file the claim Online. But what is most troubling is that you had my ID, my credit card and company card, went to the back and was gone for 9mins. Being a victim of Identity Theft, the #1 Rule: never be separated from your ID/Personal Information. Sadly, a lot can happen in 9mins... When I expressed my concern for the long wait, you responded, "the supervisor was busy and then she had to call someone else to get approval for refund. I'm sorry: I just don't believe you. Very disappointed, but I won't be returning to this location anymore. Simply put, you were wrong! You know it, I know it and the 3 different USPS sources know it. I can only presume your actions were based on my previous Review regarding this matter and this is your method of retaliation. Unfair and definitely Unprofessional. Sad that I had to share this, but simply put, that was not right! Very disappointing! I won't identify you by name publicly, but you were not being truthful. Most unfortunate. Farewell! _---+++++++++++++++ Supervisor at this location is Rude and lacks accountability. Be Truthful and STOP the fabricated lying. And then u hangup on me???? Needs retraining. The staff associates are great, but Supervisor, not so much. ______ ___________ I've utilized this location for regular mailings for the past 6mos and NEVER had an unpleasant experience. By far, this is the BEST post office location in the City of Chicago. (Harrison Street location is a Closed Second - Denise is AWESOME) (The Evanston location on Main St...now there, you get Attitude, and just an unpleasantry element that confirmed my decision to Never go to that location, Ever again) But the Auburn Location: Ms. Pam, (New Ms. Pam) is simply a Living Doll. A true Sweetheart and extremely knowledgeable in Service and Products. She has an essence of the Mahogany Era...and a Style of Clasic Artstry)...RightOn!) Ms. Vikki: If you have an error on a pkg, she will FIND it. She takes the time to locate and correct. A meticulous Lady that gets it done right. Ms. Pam (the previous one who has transferred to a different location) She has an essence of Aretha Franklin. And a beautiful smile to go with) Ms. Dee: A lady with a Chicago Essence...A Hipster in her own right. Very cool. Overall, this location reflects a high level of Customer Etiquette, Service and a Smile in their Hearts. BEST OFFICE IN THE CHICAGO AREA. I'm here from LA and do Multiple Mailings weekly. Been to a few offices, but this is the location I will ALWAYS used, during my time here. A truly PLEASANT Experience every time I'm here. The Manager at this location should be very proud. You have a great Team! Well Done! I just LOVE this Location... The BEST, ByFar. Ms. Vickie Ms. Dee Ms. Regina Ms. Pam You Ladies are AWESOME.
8 years ago (27-03-2017)
Thanks Mrs Hines for taking time and being very professional and very courtesy in handling a forward mail situation. Kudos!!!
8 years ago (29-06-2017)
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