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United States Postal Service

  1. Near West Side
  2. N. Albany Post Office

Reviews, get directions and contact details for United States Postal Service

United States Postal Service
Address: 116 S Western Ave, Chicago, IL 60612, USA
Phone: (800) 275-8777
State: Illinois
City: Chicago
Zip Code: 60612


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:30 PM
Sunday: Closed

Update Info

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Reviews
Despite all the negative complaints about many of the USPS locations around Chicago they have never gave me any issues, and I'm a regular shipper. The clerks have enough to deal with and on top of that you have bitter customers complaining because things are not go their way. I ask you what would you do if you were that clerk that has to deal with a line of several angry customers. Complaining and speaking to the supervisor will not do anything because trust me just like this post office there are many others that have to deal with a large herd of customers? Might as well just add your complaint into the "suck it up buttercup" complaint box because it won't get fixed. If your impatient then get on your phone and surf the internet to kill time or simply just leave and go elsewhere. Complaining does not help anything because trust me in a demanding job like USPS that supervisor will take that clerks word over your bitter word any day. As for this location and many others around Chicago, I have never had any problems with any of them. Many of my packages have always shipped out on time and have made it to my buyers on time. I have had more successful ship outs than unsuccessful ship outs which I'm very thankful for. The real praise goes to USPS for their hard work. If you are pressed for time just leave and come back at a different time when the herd has cleared out. Simple as that! It is you that have control over that, so why transfer your bitter energy to others which in the end gives USPS clerks a hard time when their only doing their best. As for parking I have not had any issues with that because I come long before the herd arrives. One thing that you can be thankful for about this location is that at least they do have parking and it's not metered. Thomas G
7 years ago (31-03-2018)
This location lost my mail they have been holding for over a month. My mail hold ended 5/5 and I went that day to pick it up, but they were closed. So I went back yesterday (since they are only open during my work hours) to pick it up and there was nothing there. After being told to visit another location which also didn't have my mail, I was told to go back to this location and ask to speak with a supervisor. They were closed by then. WHERE IS MY MAIL AND WHY CAN NO ONE HELP ME?!?!?!?!?!?!?!?!
7 years ago (13-05-2018)
If I could give ZERO, that would be too much. People are extremely ghetto, rude, and all around unhelpful at this location. I called and asked to speak to the delivery supervisor and they refused to let me speak. I explained to them that I had already talked to someone else and they said that I need to speak to this particular person and they wouldn't let me. They argued with me, told me I was wrong, they don't do things that way, etc. and the conversation went nowhere. She offered no help or suggestions. She told me to call back and I did, 8 times. She never once answered after we spoke. It sounded like she picked the phone up and then hung up every time I called. This is a business.... who does that? So unprofessional.
7 years ago (25-09-2017)
Lines can get long inside, but I like their staff. Reason for 2 stars is that I've had multiple packages marked as delivered and in my mailbox which were not there at all. Had to have Amazon block them from being able to deliver my packages due to this.
7 years ago (11-09-2017)
The staff here are very helpful and friendly. A+ service!
7 years ago (16-12-2017)
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