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United States Postal Service

  1. New York
  2. New York Post Office

Reviews, get directions and contact details for United States Postal Service

United States Postal Service
Address: 1 Whitehall St, New York, NY 10004, USA
Phone: (212) 330-5151
State: New York
Zip Code: 10004


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

Update Info
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Reviews
I was expecting to leave crying, but I had to go do it gritted my teeth and went. And was pleasantly surprised. The line was long and slow because there were only two clerks working, but that's not the clerks' fault, and one of them got another person to star working. Pretty much everyone had some kind of issue--needing to do certified mail paperwork, being from another country and neither speaking English nor having enough money, etc. yet the staff were calm and friendly and helpful, and they got the job done. So don't go during lunchtime, and don't expect to be in and out. But given he resources they had, I thought the staff had notable grace about their jobs.
8 years ago (14-04-2017)
Workers are very disrespectful the old lady talking about she retires at the end of the month she suppose to be helping me and when she do she has a very bad attitude like she doing me a favor and that’s her job
8 years ago (16-11-2017)
Rude staff who insult customers and refuse to help. Lady didn't want to get out of her chair to retrieve an item (that I paid for online) from a different window. She told me that they didn't have the item. I told her I could see it in the other window. She then looked, and told me that they didn't have it. I asked a different employee and she handed it to the lady helping me. Basically she didn't want to get up from her chair. Afterwards she refused to let me use a label cover to put my label on the priority mail package and said I had to use scotch tape, but I should have done that before I got there......yet I had to get the package from the counter at the post office, so it would have been impossible to do it before I got there. TLDR: Rude customer "service," lazy staff, and more expensive than FedEx or UPS.
8 years ago (03-08-2017)
Absolute worst service ever in 40 years as a customer of US Postal Service. Rude would be a polite description. More like sadistic. I was trying to mail my mother's will,to her home state and I had the nerve ro ask the clerk for a couple of inches of extra tape to seal the envelope that I had just picked up from the nearby surrogates court. The clerk refused and then picked up the envelope and started slicng througb it with a scissor to remove the stamp she had put on, preferring to d o that than give me, or even sell me, extra sealing tape. My mother had just recently died, and I will never forgive this arrogant young woman for the unnecessary pain she so arrogantly caused me by insulting me then making a whole big show of it by laughing while she cut my mother's will envelope. Her supervisor was worse rhan uselesa, obviously intimidated by this juvenile bully. One of the worst experiences I' have ever had at a U S Post Office, an institution I had always supported and respected..To make things worse, she loudly kept telling me how much she didn't care when I asked to see her supervisor, not once but several times. I just hope that she is never treated like she treated me during a time of grief.If she is, it will be justice served.
8 years ago (06-09-2017)
The staff is very rude and not helpful. The tone they speak with customers is unacceptable! I wish I could give this office zero stars. 1 is too much.
8 years ago (29-08-2017)
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