United States Postal Service

Reviews, get directions and contact details for United States Postal Service

Address: 350 Canal St Ste 2A, New York, NY 10013, USA

Phone: (800) 275-8777

Website

State: New York

City: New York

Zip Code: 10013

Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

Update Info

Similar places near

United States Postal Service 850 meter Definitely some of the rudest staff I've ever encountered. They do their best to inco...

United States Postal Service 1 miles I go way out of my way to go to this USPS location because of how many self service k...

United States Postal Service 1 miles From now on if I order online (Ebay) and the only option is USPS, I will cancel the ...

United States Postal Service 1 miles I have found this to be one of the friendliest and most helpful post offices around. ...

United States Postal Service 1 miles Moved to the hood a year and a half ago and found this usps office. The people are ve...

United States Postal Service 1 miles Great experience here. Very nice staff and very helpful. When they saw I needed a pen...

United States Postal Service 1 miles This is by far the best post office I've been to. I went two days in a row to ship ov...

United States Postal Service 1 miles I was expecting to leave crying, but I had to go do it gritted my teeth and went. And...

United States Postal Service 1 miles Personally speaking this is the best post office in Manhattan and the only location I...

Madison Square Station New York Post Office 2 miles I had to get my paperwork processed for a new passport, as old one expired years back...

United States Postal Service 2 miles Normally, post office wokers are rude and not helpful. I have to say this has got to ...

United States Postal Service 2 miles Slow and long wait for the modern day service experience. They do not have the vendin...

United States Postal Service 2 miles Horrible service!!! although it was not BUSY we waited forever! They are beyond unorg...

United States Postal Service 2 miles After a really horrible experience at another USPS location in Brooklyn, and reading ...

United States Postal Service 3 miles Nothing redeemable about this place. Incompetent, lazy, and apathetic workers. More o...

United States Postal Service 3 miles 3:30 on a Monday afternoon... I had an item to ship and was unsure what the best pack...

United States Postal Service 3 miles Gets the job done! I brought my wedding invitations here about 30 min before they clo...

United States Postal Service 3 miles Have been asked to pay the double of what I usually pay for the same service at the s...

Reviews

If I could give this place a negative review, I would.  I spoke with 5 different people to locate a package that I was told would deliver by 7pm. It was an amazon purchase. On Amazon it says they have up until 8pm to deliver, yet Canal Street location closes at 7:30 conveniently.
When I asked one of the employees at Canal St why they had me wait on hold for 20 minutes, they couldn't answer that question and they also said my package was not on the truck as it should have been.  This has happened more that 4 times. 
When I asked to speak with a manager, I clicked on my amazon purchase to refresh the page and found that USPS LIED and said that my package was DELIVERABLE because it had the wrong address on it! 
I have to now figure out how to get my package and how to get AMAZON use USPS as a service.  
HORRIBLE.

      
      
      
 7 years ago (14-03-2018)

Worst "service" ever!  3 packages (all of the ones shipped via USPS) were marked 'unable to deliver' and returned to sender, forcing me to request refunds and re-order after the price had gone up and now later delivery, if ever.  The 2nd package they told me had already been returned to sender the first day after "attempted delivery".  Amazon put me on the line with the office and they told me they would re-deliver the following day, which means they lied and hadn't sent it back yet.  And then the next day... surprise, surprise: nothing.  And then I called and they again said they had again sent back to sender.  All this while I had received plenty of packages directly to this address by UPS, Fedex, Amazon Direct, and Target with no problems.  And then the same ordeal with the 3rd package, which I'm on the line with now trying to get delivered or, at least left at the office, so I can puck up before it's sent back yet again.  The USPS has no business existing...the government and government control is always the problem and needs to be eliminated in favor of private enterprise in almost all circumstances.

 8 years ago (21-12-2017)

Joining the other one star voters, at this post office you should expect to be treated by incompetent, disrespectful, extremely slow, worse-than-Artificial-Intelligence human intelligence that are rather authoritarian than service minded. 

If you don't wish to be ripped off and leave this place frustrated, angry, and perhaps not even getting your business done, bring your pen, box, and tape.

 8 years ago (27-12-2017)

I believe that the mail has not been delivered on this block for two days, that is between Franklin St between Varick and Hudson. We have had no mail on Oct 2 and no mail on Oct 3 for the whole block.

 7 years ago (13-02-2018)

I must say that specifically Ms./Mrs. Jones (the lady that answers the phone and claims to be a supervisor), is by far one of the rudest individuals to work at this location. If she is a supervisor, she does not know how to handle customer service or her team. It is very disappointing as a customer because you want to be able to speak to someone that can provide a solution, but instead she either yells at you or claims to do her job. Someone needs to be able to provide proper training for such individuals.

 8 years ago (27-10-2017)

Comment on this business

Map, Satellite View
Street View

to add United States Postal Service map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=united-states-postal-service&id=174371&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/united-states-postal-service-i174371.html" target="_blank" title="United States Postal Service">United States Postal Service</a></p>

United States Postal Service

Reviews, get directions and contact details for United States Postal Service

Opening Hours

Find nearby businesses, restaurants and hotels

We use cookies