United States Postal Service

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Address: 350 Canal St Ste 2A, New York, NY 10013, USA

Phone: (800) 275-8777

Website

State: New York

City: New York

Zip Code: 10013

Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews

If I could give this place a negative review, I would.  I spoke with 5 different people to locate a package that I was told would deliver by 7pm. It was an amazon purchase. On Amazon it says they have up until 8pm to deliver, yet Canal Street location closes at 7:30 conveniently.
When I asked one of the employees at Canal St why they had me wait on hold for 20 minutes, they couldn't answer that question and they also said my package was not on the truck as it should have been.  This has happened more that 4 times. 
When I asked to speak with a manager, I clicked on my amazon purchase to refresh the page and found that USPS LIED and said that my package was DELIVERABLE because it had the wrong address on it! 
I have to now figure out how to get my package and how to get AMAZON use USPS as a service.  
HORRIBLE.

      
      
      
 7 years ago (14-03-2018)

Worst "service" ever!  3 packages (all of the ones shipped via USPS) were marked 'unable to deliver' and returned to sender, forcing me to request refunds and re-order after the price had gone up and now later delivery, if ever.  The 2nd package they told me had already been returned to sender the first day after "attempted delivery".  Amazon put me on the line with the office and they told me they would re-deliver the following day, which means they lied and hadn't sent it back yet.  And then the next day... surprise, surprise: nothing.  And then I called and they again said they had again sent back to sender.  All this while I had received plenty of packages directly to this address by UPS, Fedex, Amazon Direct, and Target with no problems.  And then the same ordeal with the 3rd package, which I'm on the line with now trying to get delivered or, at least left at the office, so I can puck up before it's sent back yet again.  The USPS has no business existing...the government and government control is always the problem and needs to be eliminated in favor of private enterprise in almost all circumstances.

 8 years ago (21-12-2017)

Joining the other one star voters, at this post office you should expect to be treated by incompetent, disrespectful, extremely slow, worse-than-Artificial-Intelligence human intelligence that are rather authoritarian than service minded. 

If you don't wish to be ripped off and leave this place frustrated, angry, and perhaps not even getting your business done, bring your pen, box, and tape.

 7 years ago (27-12-2017)

I believe that the mail has not been delivered on this block for two days, that is between Franklin St between Varick and Hudson. We have had no mail on Oct 2 and no mail on Oct 3 for the whole block.

 7 years ago (13-02-2018)

I must say that specifically Ms./Mrs. Jones (the lady that answers the phone and claims to be a supervisor), is by far one of the rudest individuals to work at this location. If she is a supervisor, she does not know how to handle customer service or her team. It is very disappointing as a customer because you want to be able to speak to someone that can provide a solution, but instead she either yells at you or claims to do her job. Someone needs to be able to provide proper training for such individuals.

 8 years ago (27-10-2017)

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United States Postal Service

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