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Reviews, get directions and contact details for United States Postal Service

United States Postal Service
Address: 93 4th Ave, New York, NY 10003, USA
Phone: (800) 275-8777
State: New York
Zip Code: 10003


Opening Hours

Monday: 9:00 AM – 5:45 PM
Tuesday: 9:00 AM – 5:45 PM
Wednesday: 9:00 AM – 5:45 PM
Thursday: 9:00 AM – 5:45 PM
Friday: 9:00 AM – 5:45 PM
Saturday: 9:00 AM – 3:45 PM
Sunday: Closed

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Reviews
This is by far the best post office I've been to. I went two days in a row to ship over 200 small packages all over the country. The first day, Kim helped me with the entire process. She was a gem, so kind, helpful, efficient, funny and made the whole process far less painful than it could have been. The next day, I went earlier and the post office was empty. Three, yes three, women offered to help me process all of the packages. They must have saved me an hour at least. The supervisor at this location is great and keeps everyone calm and running smoothly. I can't stress it enough, go to this location if you can. Just avoid lunchtime if possible It is not their fault if everyone shows up at the same time. Even so, when I was there during lunchtime on the first day, they kept the line moving and were very helpful. Also, if you go in with a bad attitude, don't be surprised if that's what you get in return. But I promise you, if you show up here with a good attitude these amazing women will do everything they can to help you with whatever you need. Thank you Kim and everyone else!
8 years ago (19-10-2017)
This post office is constantly losing my packages and takes no responsibility! The lady that I'd spoke, tried to hang up the phone after talking for less than 2 minutes. She said she needs to go home and don't want to hear anymore about the case. It was a month ago and today they lost my package again... Can't believe it... This place needs to be investigated throughly by higher authorities. I'm totally disgusted...
8 years ago (28-11-2017)
This post office is absolutely disgusting from their service all the way down to their professionalism. The workers here are very rude and have no consideration when it comes to their customers. They are constantly losing packages and then try to blame it on you. The first time they delivered my package to a completely different address and I had to run all around Manhattan to locate it. This second time was very aggravating because I stood at Window 15 for an hour only for one of the rudest employees there to come over and tell me he is not going to help me because it just hit 5:45 and they wanted to start closing. I am very understanding and do know that after a long day you just want to go home but I do not appreciate the way they approach or handle certain situations here. I made sure to call before I got there and when I did arrive (which was over an hour before closing) they completely pushed me to the side and had me wait for a supervisor that never showed up. I am so annoyed by this place and their employees. This post office is going down hill and fast. Their ratings aren't good and almost all of their staff should be trained better when it comes to customer service. I never have issues with my packages from FedEx or UPS just USPS. I don't understand what is so hard about delivering a package to the correct address. If I could avoid using this post office I would and I would NEVER recommend this office to ANYONE!
8 years ago (11-09-2017)
This post office has such a wonderful staff, so courteous and professional that they all are. I went there last Friday, 15 mins before closing time,. They were so friendly and assisted me to the max, gave me the forms that I needed plus lots of info as to where to go to process passport and time the place closes, and items to bring there.... I really appreciate all that they did., Makes one feel good to have personnel so professional working there..... Outstanding staff....
8 years ago (23-08-2017)
The post office itself is pretty shabby, I have no other words to describe it. Staff is not very friendly and helpful. USPS somehow lost 2 parcels I ordered. They gave me a phone number to call a supervisor and let me wait in line for 20 minutes. I still don't have the parcel. Thanks a lot!
8 years ago (25-09-2017)
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