Madison Square Station New York Post Office

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Address: 149 E 23rd St, New York, NY 10010, USA

Phone: (212) 673-3770

Website

State: New York

Zip Code: 10010

Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews

I had to get my paperwork processed for a new passport, as old one expired years back. I had Rhonda, one of the staff there assist me, I must say she was so professional, assisted me to the max, so knowledgeable​ of all that was required, in order to get paperwork processed. It just makes me feel so good to get people like her to assist me, she was so courteous and friendly, and great attitude in performing her job. If I could rate her, on a scale of 1-10, she definitely gets a 10!!!!! Outstanding was she, when I went to the Madison Post Office on 23 Aug 2017., and had her assist me..... It was such a wonderful experience. All the staff there were so professional, courteous and very assistful, I wish my post office in Williamsburg. Brooklyn NY, was that way.

 7 years ago (29-08-2017)

The saddest place on earth. There has got to be a better model than this. Slow, rude, angry employees with little intent or desire to help patrons. Close this location or bring in all new people. The worst. 

DO NOT GO HERE FOR A PASSPORT!! The can only process one person per hour. Close this location. 

 8 years ago (02-05-2017)

By far the worst customer service I ever had. I had a transaction with USPS online and no one want to help. I got USPS online on the phone and no one from this post office wanted to talk to the main office. They even ignored the phone call from the main office when they tried calling them about the online transaction. I ended up calling the credit card company and canceled the purchase for the service I did online. That was more then two years ago and never stepped into this post office.... Garbage people/attitude in this place! USE A DIFFERENT POST OFFICE!

 8 years ago (17-04-2017)

thank you for helping me out to prepare and send my package even though it was 30 minutes after closing time. I went there all the way from Brooklyn because this place doesn't have stupid windows with intercoms in it. Great service and polite staff which is rare for post offices. But don't forget to bring your own tape

 8 years ago (05-04-2017)

Horrifying experience. I had a package that was supposed to be delivered on a Friday. At 6:00pm, the tracking was updated that the delivery address was not accessible- uh it is an apartment building with a doorman. So, the lazy person obviously lied. Then, even though the tracking said that delivery would happen the next day, it didn't. Monday afternoon, I started calling to track it down. Waited for 45 minutes on the phone for what must be a more central line...they told me the package is at this post office and I should call the post office. Good luck trying to get through- one time, I did get through because I called right at a time that the woman was trying to call someone herself- a personal call. She then put me on hold and deliberately hung up on me (I heard her say, I'm going to hang up). What an awful group of people. (AND, my package is still lost...)

 8 years ago (14-02-2017)

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Madison Square Station New York Post Office

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