United States Postal Service

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Address: 575 Pharr Rd NE, Atlanta, GA 30355, USA

Phone: (800) 275-8777

Website

State: Georgia

City: Atlanta

Zip Code: 30355

Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

I have mixed ratings for this branch and would like to specify this rating is solely due to my experiences with a particular employee Robert. The other ladies and gentlemen have consistently been polite and not overbearing, even going the extra mile when I made some holiday shipments in 2017. Robert however seems to always ask me “What you been doing today” followed by “how old are you/are you old enough to work?” when I simply respond working. Annoying sure, unprofessional at this point maybe; but for the sake of understanding this is his go-to conversation starter I just smiled and answered the prompts on the screen, ignoring his intentions to continue a conversation outside of what’s required for the priority service requested. 

Because I have been uncomfortable with his “banter” on at least two other occasions, I have reserved my responses to please, no thanks, and yes. Somehow this offended him and led him to ask me if I was ok - more than annoying because again I have been polite and this has nothing to do with the priority service I requested. I responded “I’m wonderful” hoping that response would be enough to satisfy whatever he needed to keep the transaction moving along. This however ticked him off. His tone became louder and I was told “I’m done/ I don’t have time for games”. Mildly curious as to why he was upset and what games he was referring to, I asked “you’re done but you’re upset with me for answering your question?” This seemed to agitate him even more as he (even louder) told me he was just being professional. 

I’m convinced Robert does not know that his actions - asking a women if she’s old enough to work, pestering her to answer you because “you want to make sure she’s not lying to you about working” and then dismissively telling her you’re done (all the while she, the customer, has remained calm and respectful)- were far from professional. 
J
To add insult to injury as he circles the survey, and I jot down his name he proceeds to tell me “your complaint won’t mean anything”. How did he know my survey or comments would be a complaint? Could it be because he knows his behavior is consistently unprofessional?

 7 years ago (29-01-2018)

I will never be returning to this post office. One of the employees that works here, Robert, is by far the rudest person I have ever encountered. He almost made the older lady in front of me cry,  and I witnessed him being extremely condescending and rude to the other customers in front of me. Obviously this man is unhappy with himself with the way he is treating other people. I asked him a question about my envelopes and he replied, "Are you kidding? You people kill me." He responded similarly to another man in front of me when he asked a question. 

Unfortunately we do not work at the post office and do not know the ins and outs of everything and it is your job to answer a customer's question. I am appalled by his behavior and will definitely be filing an official complaint.

 7 years ago (03-04-2018)

I had a great experience at this location. I cane around lunch time and there was no line. Robert assisted me and he was not only super helpful but was so kind and friendly. No complaints here!

 7 years ago (08-11-2017)

30pm I person working and 13 people in the line when asked would she gat assistance she laughed and said, in a minute .. No help ever arrived.. I will be closing my Po box and I will never come here again very dirty.. how much does it really cost to have someone clean the windows floor and trash around this place.. I would not enjoy working here.. Triflin place

years ago (03-03-2018)

Posted hours vary...I guess someone was tired today, they decided to close 30mins early. Hand written sign on the door. Is this a Government agency or a corner store????

 7 years ago (13-04-2018)

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United States Postal Service

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